Cloud Solutions Architect

The Sponsor requires support in operating and maintaining an AWS hosted software application and underlying databases. This support includes bug fixes of the current application and evolving/enhancing the application commensurate with user feedback, Contractor-provided recommendations, and the Sponsor's strategic growth. This support includes ensuring compliance with all IT/security/other applicable policies, advising the Sponsor on risk mitigation to ensure future policy compliance, and adherence to a Contractor-recommended and Sponsor-approved Configuration Management processes. The estimated period of performance (PoP) is one year.

Responsibilities

• Provide operations and maintenance support for Sponsor system, to include underlying databases and cloud infrastructure
• Resolve bugs, implement enhancements to improve the user interface/experience, and evolve the system in accordance with the Sponsor's mission and new data sources
• Develop and implement both an immediate "hotfix" and a longer-term release cycle that allows for both critical and incremental changes
• Perform continuous monitoring (during regular business hours) of system functionality and data ingestion
• Maintain an Interface Control Document describing the standards and allowable schema(s) for new data sets to be ingested into the system
• Ensure the System retains accreditation and is compliant with Sponsor security directives and regulations and consistent with ICD 503, FISMA, and all other legal and technical compliance activities
• Maintain compliance with all monitoring systems required for enterprise applications, including CloudWatch, Splunk, and others as required by Sponsor
• Maintain Non-Person Entity PKI certs for the System, and update as required
• Identify, evaluate, propose, and implement, with Sponsor approval, interfaces where the System may enrich other current and future Sponsor constructs (databases, applications, networks)
• Propose and implement, with Sponsor approval, an Engineering Change Management process that enables evaluating, prioritizing, resourcing, deconflicting, testing, and implementing changes to the architecture or processes
• Propose and implement, with Sponsor approval, a Knowledge Management process and environment which documents and archives architectures, processes, schedules, or other artifacts as required, using MS Office file formats
• Propose and implement, with Sponsor approval, a Configuration Management process which develops, publishes, and updates architecture baselines and changes tot he System, formally delivered in MS Office formats
• Propose and implement, with Sponsor approval, a feedback process which surveys the user community or recommendations on System enhancements or defect resolution
• Maintain user guides and training materials for the System, and provide both formal and ad hoc informal training sessions
• Propose and implement, with Sponsor approval, an issue and risk management workflow that identifies programmatic or technical matters of concern

Requirements

• TS/SCI FSP Clearance
• Demonstrated experience in software design and development using the full suite of Enterprise SecDevOps tools to support Continuous Integration/Continuous Development services and microservices on a cloud infrastructure
• Demonstrated experience in full stack web application software development using Vue (Javascript), FastAPI (Python), and PostgreSQL (managed Amazon Web Services (AWS) Relational Database Service (RDS)
• Demonstrated experience in cloud infrastructure-as-code networking and service administration, to include deploying, operating, and maintaining web services on a cloud infrastructure
• Demonstrated experience in implementing cloud infrastructure resiliency and on-demand scaling practices
• Demonstrated experience in user interface engineering, to include creating, promoting, and supporting standards for usability excellence
• Demonstrated experience in architecting, designing, and developing large-scale data solutions to provide efficient searching, analytical, and reporting capabilities
• Demonstrated experience in entity resolution on large and continuously growing data sets
• Demonstrated experience facilitating Assessment and Authorization processing
• Demonstrated experience managing data set permissions
• Demonstrated experience in IT security compliance for systems, to include auditing and monitoring
• Demonstrated experience developing and implementing configuration management plans and processes for software applications and underlying databases
• Demonstrated experience working with operating systems including FidOS and CLSE
• Demonstrated experience developing containerized (Podman) applications

Desired Skills

• Certification in cloud architectures and services
• Demonstrated experience in operating and maintaining systems on JWICS (Joint Worldwide Intelligence Communications System)
• Demonstrated experience in ingesting data records into software applications
• Demonstrated experience in handling exceptional records, as defined by Sponsor regulations, and proper safeguarding of US person information
• Demonstrated experience in designing and developing content on digital platforms such as Confluence that provide corporate messages, training, troubleshooting tips, and other content to the user base
• Demonstrated experience in designing and developing Artificial Intelligence and Machine Learning algorithms at scale, and other deep learning systems
• Demonstrated experience using Sigma and Analytic Workbench platforms to perform quality control and quality assurance checks on Sponsor application performance against raw data holdings
• Demonstrated experience developing and deploying applications via Kubernetes or similar container cluster orchestration management systems such as Amazon Web Services (AWS) Elastic Kubernetes Service (EKS)
• Demonstrated experience developing applications using Sponsor-developed CookieCutter templates
• Demonstrated experience using Sponsor tools to facilitate Assessment and Authorization processing
• Demonstrated experience using Sponsor tools to manage data set permissions
• Demonstrated experience working with Sponsor-developed development and production operating systems including FidOS and CLSE

About Us
For more than 20 years, NewGen Technologies has solved our clients' toughest IT challenges with integrity, security, and outstanding service by delivering both technology and talent. We have helped secure borders, have used artificial intelligence (AI) to fight terror, aided the identification of criminals, and have helped to prevent crime through the introduction of biometrics. Our team of Highly Cleared Specialists have hard-to-find skills and expertise in a wide spectrum of technologies to provide solutions that transform business processes and solve problems of national significance. #CJ