Posted 1 day ago
Top Secret/SCI
Mid Level Career (5+ yrs experience)
Unspecified
CI Polygraph
IT - Software
Chantilly, VA (On-Site/Office)
Responsibilities:
Troubleshoot and resolve system/operational incidents
Perform root cause analysis for operational incidents
Analyze system performance and take corrective actions as needed
Assist Tier 2 with resolving complex system and end user problems
Coordinate with mission partners, consumer applications, and other external
entities in troubleshooting enterprise incidents and integration problems
Collect data, identify and analyze trends in Operational Incidents, and provide
suggestions to mitigate common issues
Work closely with Ops Tech Lead and Development Lead to identify baseline
enhancements to improve operational stability
Work with deployment and ISP teams to support baseline deployments to
operations
Willingness to support off-hour calls to assist in troubleshooting when high
priority operational incidents occur
Requirements/Qualifications:
BS degree and 6 – 8 years of prior relevant experience or Masters with 2 – 4
years of prior relevant experience.
Strong communication skills, both verbal and written
Ability to quickly learn new software and IT concepts
Strong problem solving and decision making skills
Self-starter with an ability to work in a team environment and independently
Intimately familiar with the COTS products that the program leverages: Oracle
Identity and Access Management (IdAM) suite, Apache webgates, and Computer
Associates (CA) API Gateway
Experience scripting in a Linux environment using Shell and Bash
Deep understanding and background in COTS integration and custom code
development
Experience in at least one of the following languages:
o Bash
o Python
o Java
o NodeJS
Security+ certification within 60 days of hire
Preferred:
Kubernetes experience using Rancher RKE2 or Openshift
Strong understanding of containers
Experience containerizing existing custom software
Knowledge of common DevOps tools such as:
o Ansible
o ArgoCD
o Gitlab
o Nexus3
o Kubernetes
Certifications in any of the following:
o RHCSA/RHCE
o AWS Solutions Architect/DevOps Engineer
o CKA/CKAD
Familiarity with modern authentication flows such as SAML, OAuth2 and OIDC
Troubleshoot and resolve system/operational incidents
Perform root cause analysis for operational incidents
Analyze system performance and take corrective actions as needed
Assist Tier 2 with resolving complex system and end user problems
Coordinate with mission partners, consumer applications, and other external
entities in troubleshooting enterprise incidents and integration problems
Collect data, identify and analyze trends in Operational Incidents, and provide
suggestions to mitigate common issues
Work closely with Ops Tech Lead and Development Lead to identify baseline
enhancements to improve operational stability
Work with deployment and ISP teams to support baseline deployments to
operations
Willingness to support off-hour calls to assist in troubleshooting when high
priority operational incidents occur
Requirements/Qualifications:
BS degree and 6 – 8 years of prior relevant experience or Masters with 2 – 4
years of prior relevant experience.
Strong communication skills, both verbal and written
Ability to quickly learn new software and IT concepts
Strong problem solving and decision making skills
Self-starter with an ability to work in a team environment and independently
Intimately familiar with the COTS products that the program leverages: Oracle
Identity and Access Management (IdAM) suite, Apache webgates, and Computer
Associates (CA) API Gateway
Experience scripting in a Linux environment using Shell and Bash
Deep understanding and background in COTS integration and custom code
development
Experience in at least one of the following languages:
o Bash
o Python
o Java
o NodeJS
Security+ certification within 60 days of hire
Preferred:
Kubernetes experience using Rancher RKE2 or Openshift
Strong understanding of containers
Experience containerizing existing custom software
Knowledge of common DevOps tools such as:
o Ansible
o ArgoCD
o Gitlab
o Nexus3
o Kubernetes
Certifications in any of the following:
o RHCSA/RHCE
o AWS Solutions Architect/DevOps Engineer
o CKA/CKAD
Familiarity with modern authentication flows such as SAML, OAuth2 and OIDC
group id: 91125773
