HR Coordinator

Description

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities.

By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones.

Kentro is hiring an energetic, people-loving HR Coordinator who thrives in customer-facing environments and wants to build a long-term career in Human Resources. If you're a recent graduate, intern, or coming from hospitality, and/or customer service focused role, this is an exciting opportunity to pivot your people skills into HR.

In this highly visible role, you'll be the first hello, the trusted go-to, and the friendly face employees associate with HR. You don't need years of HR experience-what matters most is your curiosity, professionalism, and genuine desire to help people succeed at work, along with a fearless willingness to step into new territory, ask questions, and learn skills you may not have yet. We're looking for someone excited to understand how the various HR functions operate, improve processes, and help build programs and experiences from the ground up. This is more than an administrative position, it's a hands-on, career-launching role where you'll learn the full employee lifecycle while helping shape a positive, engaging workplace culture.

Responsibilities:

• Welcome employees, and serve as the friendly, approachable first point of contact for HR-related questions.
• Use your customer service mindset to listen, problem-solve, and guide employees to the right resources.
• Create a positive, supportive experience in every interaction, whether in person, email, or phone.
• Lead new hire orientation and onboarding, ensuring every employee feels prepared, confident, and excited on day one.
• Support the preparation of HR data and reports requested by departments such as Business Development, Executive Leadership, Finance, and Operations.
• Assist with tracking and organizing workforce metrics (headcount, onboarding activity, turnover, compliance-related data, etc.)
• Learn how HR data is used to support business decisions, planning, and strategy.

• Assist with drafting, updating, and organizing HR documentation, guides, and workflows using modern tools and technology.
• Bring curiosity and ideas around how AI can improve efficiency, accuracy, and the employee experience-while maintaining confidentiality and sound judgment.
• Help ensure HR data is accurate, timely, and presented clearly for internal stakeholders.
• Maintain accurate employee records in our HR systems with strong attention to detail.
• Work closely with Payroll, IT, and managers to ensure a seamless employee experience.
• Build strong relationships across departments and levels of the organization.

• Assist with HR compliance activities and learn how policies align with federal, state, and local employment requirements.
• Help interpret HR policies and procedures, providing clear, consistent guidance to employees while knowing when to escalate complex questions.

This Role Is Perfect for You If...

• You're a recent graduate, intern, or early-career professional eager to break into HR.
• You come from hospitality, retail, customer service, or front-facing roles and love working with people.
• You're known for being friendly, reliable, organized, and calm under pressure.
• You enjoy helping others, answering questions, and creating positive experiences.
• You want a role where you can learn, grow, and build a real HR career, not just do paperwork.

Location: Hybrid in McLean, VA

Requirements

Experience & Education

• Internship experience, entry-level roles, or customer-facing work experience strongly encouraged.
• Bachelor's degree in human resources, Business Administration, or a related field preferred (or in progress).

Skills That Set You Apart

• People-First Mindset: Warm, approachable, and service-oriented.
• Strong Communicator: Clear, professional verbal and written communication skills.
• Organized & Detail-Oriented: Able to juggle multiple tasks while handling confidential information.
• Tech-Comfortable: Willing to learn HR systems and comfortable with Microsoft Office tools.
• Proactive Learner: Curious, motivated, and excited to grow your HR knowledge.
• Trustworthy: Exercises discretion and sound judgment always.

If you love helping people, enjoy fast-paced, customer-facing environments, and are ready to launch your career in Human Resources, we'd love to meet you. Apply today and grow with us!

Benefits

The Company

We believe in generating success collaboratively, enabling long-term mission success, and building trust for the next challenge. With you as our partner, let's solve challenges, think innovatively, and maximize impact. As a valued member of our team, you have the unique opportunity to work in a diverse range of technology and business career paths, all while supporting our nation and delivering innovative technology solutions. We are a close community of experts that pride ourselves on creating an environment defined by teamwork, dedication, and excellence.

We hold three ISO certifications (27001:2013, 20000-1:2011, 9001:2015) and two CMMI ML 3 ratings (DEV and SVC).

Industry Recognition

Growth | Inc 5000's Fastest Growing Private Companies, DC Metro List Fastest Growing; Washington Business Journal: Fastest Growing Companies, Top Performing Small Technology Companies in Greater D.C.

Culture | Northern Virginia Technology Council Tech 100 Honoree; Virginia Best Place to Work; Washington Business Journal: Best Places to Work, Corporate Diversity Index Winner - Mid-Size Companies, Companies Owned by People of Color; Department of Labor's HireVets for our work helping veterans transition; SECAF Award of Excellence finalist; Victory Military Friendly Brand; Virginia Values Veterans (V3); Cystic Fibrosis Foundation Corporate Breath Award

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more. We invest in our employees - Every employee is eligible for education reimbursement for certifications, degrees, or professional development. Reimbursement amounts may fluctuate due to IRS limitations. We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking. We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.

We work hard; we play hard. Kentro is committed to incorporating fun into every day. We dedicate funds for activities - virtual and in-person - e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations. In alignment with our commitment to our communities, we also host and attend charity galas/events. We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.

Commitment Equal Opportunity Employment & VEVRAA

Kentro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state or local law.

Kentro is strongly committed to compliance with VEVRAA and other applicable federal, state, and local laws governing equal employment opportunity. We have developed comprehensive policies and procedures to ensure our hiring practices align with these requirements.

As part of our VEVRAA compliance efforts, Kentro has established an equal opportunity plan outlining our commitment to recruiting, hiring, and advancing protected veterans. This plan is regularly reviewed and updated to ensure its effectiveness.

We encourage protected veterans to self-identify during the application process. This information is strictly confidential and will only be used for reporting and compliance purposes as required by law. Providing this information is voluntary and will not impact your employment eligibility.

Our commitment to equal employment opportunity extends beyond legal compliance. We are dedicated to fostering an inclusive workplace where all employees, including protected veterans, are treated with dignity, respect, and fairness.

How to Apply

To apply to Kentro Positions- Please click on the: "Apply for this Job" button at the bottom of this Job Description or the button at the top: "Application." Please upload your resume and complete all the application steps. You must submit the application for Kentro to consider you for a position. If you need alternative application methods, please email careers@kentro.us and request assistance.

Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. If you need to discuss reasonable accommodations, please email careers@kentro.us .

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