Posted today
Top Secret/SCI
Early Career (2+ yrs experience)
$140,000 - $164,000
No Traveling
IT - Software
Chantilly, VA (On-Site/Office)
• Troubleshoot and resolve system/operational incidents
• Perform root cause analysis for operational incidents
• Analyze system performance and take corrective actions as needed
• Assist Tier 2 with resolving complex system and end user problems
• Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
• Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
identify baseline enhancements to improve operational stability
• Work with deployment and support baseline deployments to operations
• Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur.
• Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
• Experience scripting in a Linux environment using Shell and Bash
• Deep understanding and background in COTS integration and custom code development
• Experience in at least one of the following languages:
o Bash
o Python
o Java
o Node.js
• Security+ certification
• Perform root cause analysis for operational incidents
• Analyze system performance and take corrective actions as needed
• Assist Tier 2 with resolving complex system and end user problems
• Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
• Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
identify baseline enhancements to improve operational stability
• Work with deployment and support baseline deployments to operations
• Willingness to support off-hour calls to assist in troubleshooting when high priority operational incidents occur.
• Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
• Experience scripting in a Linux environment using Shell and Bash
• Deep understanding and background in COTS integration and custom code development
• Experience in at least one of the following languages:
o Bash
o Python
o Java
o Node.js
• Security+ certification
group id: 91130554
