Lead Operations Manager

Lead Operations Manager

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Continental US

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The Opportunity:

Join CACI as a Lead Operations Manager. Our mission on this program will be the design, transition, operations, and continual service improvement to include tech modernization, tech refresh, or Capital Equipment Replacement Program (CERP) activities. Become a part of our great team and make a difference!

Responsibilities:

• Oversee daily operations of operations and maintenance including the Network Operations Center (NOC)
• Manage information technology projects, resources, schedules, and performance including identifying, managing, resolving/mitigating operational issues and risks
• Develop department policies, process and procedures documentation and provide internal training
• Certify business continuity and disaster recovery efforts
• Manage resources, identify staffing gaps and conduct performance and training assessments
• Evaluate and assess strategic solutions that leverage new and emerging technologies that drive process automation and improve effectiveness
• Prepare management reports that include operational/performance metrics
• Oversee device and password management, data backup and system security operations (e.g. user authorization, firewalls)
• Manage installations, upgrades and configurations of hardware and software
• Assess system performance and recommend improvements
• Provide support and guidance to stakeholders via the NOC
• Manage vendor contracts
• Facilitate contract transition-in and close-out transition activities as needed
• Experience managing ITSM O&M services in an IC environment
• Manage high performing and reliable enterprise telecommunications networks
• Typically manages a small to mid-size sub-function for a program or a large project
• Own the execution of strategy and the operational direction of the sub-function or project
• Problems faced may be difficult to moderately complex
• Influences others outside of own program or project regarding policies, practices and procedures
• Responsible for ongoing performance of the program or project after production

Qualifications:

Required:

• Minimum TS/SCI with ability to obtain a polygraph
• DOD 8570 IAT II- compliant
• BA/BS & 10 years of relevant experience (Additional 4 years of relevant experience can be substituted for a degree).

Desired:

• 4+ years' experience supporting DIA

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here .

The proposed salary range for this position is:
$120,800 - $265,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.