Posted today
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$79,040 - $87,360
Full Scope Polygraph
IT - Hardware
Springfield, VA (On-Site/Office)
· Company: Raytheon
· Location: Springfield, VA
· Program: GSP – we are a direct sub on this program
· Duration: long term, ongoing contract – we are a direct sub to the GSP program
· Shift: 2nd shift; 2nd shift (2pm - 10pm, M-F). One weekend every 5th w
· Clearance: TS/SCI CI poly
• Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action.
• Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations.
• Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.
Qualifications You Must Have
• Typically requires a Bachelor’s in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience.
• TS/SCI CI poly clearance
• Prior experience with Linux.
Qualifications We Prefer
• Security+ certification.
• Experience in the Intelligence Community (IC).
• Familiar with technical documentation.
• Comfortable performing normal duties collocated with the customer and other operations center residents.
• Proven ability in strong customer support.
• Strong team player with good communications and detailed problem tracking for system reports.
· Location: Springfield, VA
· Program: GSP – we are a direct sub on this program
· Duration: long term, ongoing contract – we are a direct sub to the GSP program
· Shift: 2nd shift; 2nd shift (2pm - 10pm, M-F). One weekend every 5th w
· Clearance: TS/SCI CI poly
• Work with other operators and data managers, Raytheon's factory team of engineers and technologists, subcontractors, peers, customers, and product vendors, to provide Tier 1 and Tier 2 troubleshooting toward resolution of technical system anomalies.
• Maintain the environment by identifying anomalies and restoring to operations or working with senior engineers for action.
• Assist on install upgrades, monitors system and network performance, initiates troubleshooting, and works with other organizations.
• Follow existing operational policies and procedures, troubleshoot hardware, software and operating system issues, and escalate application problems to support teams.
Qualifications You Must Have
• Typically requires a Bachelor’s in science, Technology, Engineering, or Mathematics (STEM) and a minimum of 5 years of prior relevant experience.
• TS/SCI CI poly clearance
• Prior experience with Linux.
Qualifications We Prefer
• Security+ certification.
• Experience in the Intelligence Community (IC).
• Familiar with technical documentation.
• Comfortable performing normal duties collocated with the customer and other operations center residents.
• Proven ability in strong customer support.
• Strong team player with good communications and detailed problem tracking for system reports.
group id: 10112344
Defining Company Culture