Supervisory IT Specialist (PLCYPLN/SYSADMIN)

Duties

• Make recommendation on CJ-6 organizational structure and personnel requirements, identifying developmental and training needs of employees, and providing or arranging for training, and ensuring goals are aligned in accordance with the directorate.
• Have direct reporting responsibility to the NATO Standardization Office (NSO) Commandant.
• Serve as the lead Systems Administrator, responsible for the full scope of operations and maintenance across diverse on-premise networks and complex cloud-based environments.
• Make key decisions related to implementing system upgrades, security patches, and change packages, ensuring secure data transmission and maintaining stringent security controls.
• Manage a $1.5M information systems budget, forecasts needs, allocates resources, and ensures all IT activities are carried out within budget constraints.
• Create detailed Requests for Proposals (RFP) and Statements of Work (SoW), ensuring a clear and comprehensive representation of the organization's needs.

Requirements

Conditions of employment

• One year trial/probationary period may be required.
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• Applicants must comply with the Exceptional Family Member Program requirements as outlined in the DoD Instruction 1315.19.
• Must be able to satisfy the requirements of the 26JUL12 DODI 1400.25 V1230, DoD Civilian Personnel Management System: Employment in Foreign Areas and Employee Return Rights. Visit https://www.esd.whs.mil/DD/DoD-Issuances/140025/.
• Must be able to obtain and maintain a Secret security clearance.
• This position has been designated "Mission Essential". Required to report to work or remain at work as scheduled to support mission operations in the event of severe weather conditions or other such emergency type situations.
• This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one-year probation to assess your ability to perform supervisory duties is required unless previously completed.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Specialized Experience: One year of specialized experience which includes: 1) Conducting system administration studies and engineering related solutions for various projects and operational needs; 2) Performing regular security monitoring to identify vulnerabilities as well as possible intrusions; AND 3) Overseeing the development of technical data, estimates, statistics, and other information useful to higher level managers in determining which goals and objectives to emphasize.

IT-related experience demonstrating each of the four competencies listed below:

(1) Attention to Detail - Lead others by setting the standards for the quality of work, even in the most difficult and/or high-pressure circumstances. Review and edit work completed by others to ensure that the quality of work meets acceptable work standards.

(2) Customer Service - Use expertise and experience to address complex problems, questions, or complaints. Anticipate customer needs and modify the team's work activities, processes, and practices to meet these needs. Collaborate across team and outside of own team to organize planning sessions that elicit ideas for improving customer service and support.

(3) Oral Communication - Clearly explain and defend complex ideas, appropriately adapting to each audience's level of knowledge. Actively listen and clarify points when presenting highly complex and controversial findings. Use well- constructed, fact- based arguments to persuade stakeholders/officials to take action on suggestions for improvement.

(4) Problem Solving - Provide precedent setting solutions to unique problems not previously encountered. Help team make decisions which are complicated by the number and nature of existing policy, guidelines, and organizational goals. Identify the root causes of problems; develop systemic solutions to address them and prevent them from reoccurring.

Education

This job does not have an education qualification requirement.

Additional information

• Direct deposit of pay is required.
• U.S. citizens overseas under ordinarily resident status are not eligible for appointment under the Status of Forces Agreement.
• Locality pay does not apply in the overseas area.
• If an employee brings a child to an overseas location and that child is entitled to attend a DoD school on a space-required basis in accordance with DoDEA Regulation 1342.13, the DoDEA and the Military Department responsible for providing related services will ensure that the child, if eligible for special education, receives a free appropriate public education, including related services pursuant to DoDI 1342.12 and DoDM 1342.12.
• If an employee brings an infant or toddler (up to 3 years of age) to an overseas location, and that infant or toddler, but for the child's age, is entitled to attend the DoDEA on a space-required basis in accordance with DoDEA Regulation 1342.13, then the Military Department responsible for EIS will provide the infant or toddler with the required EIS in accordance with the eligibility criteria consistent with DoDI 1342.12 and DoDM 1342.12.
• Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
• Medical and dental care may be provided by host nation providers. The availability and level of care at host nation medical and dental facilities will vary by location.
• Pay retention may be offered to selected applicants for positions at overseas locations. Pay retention will not be offered as an incentive for employees moving between overseas positions.
• Selectees may receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, home leave, etc. Selectees will have their eligibility for foreign area benefits determined at the time of hire in accordance with Department of State Standardized Regulation (DSSR) and DoDI 1400.25 volume 1250.
• For positions in a foreign country, that country's laws or international agreements may have a direct impact on the ability of an employee's same sex domestic partner or spouse to accompany the employee and receive certain benefits. If you believe you may be affected by these laws and agreements, you should familiarize yourself with relevant information and direct questions concerning a specific country (Foreign Duty Location) to the appropriate Army Human Resources point of contact prior to the acceptance of employment and your entrance on duty.
• This is a(n) Information Technology/Cyber Management Career Field position.
• The initial length of this overseas tour is 36 months.
• Defense National Relocation Program will not be authorized.
• Multiple positions may be filled from this announcement.
• When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit https://www.dfas.mil/civilianemployees/civrelo/Civilian-Moving-Expenses-Tax-Deduction/ for more information.
• Payment of Permanent Change of Station (PCS) costs is authorized, subject to the provisions of the Joint Travel Regulations.
• Student Loan Repayment may be authorized.
• Advanced In-hire may be authorized.
• Relocation Incentive may be authorized.
• Recruitment Incentive may be authorized.