Posted today
Secret
Unspecified
Unspecified
Fort Hood, TX (On-Site/Office)
SAVA is hiring a Computer Technician II (OTC) to support the U.S. Army's Operational Test Command (OTC) at Fort Hood, TX. To join our team of outstanding professionals, apply today!
Responsibilities
Qualifications
Desired Qualifications:
Job ID
2025-20363
Work Type
On-Site
Company Description
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Work Where it Matters
SAVA, an Akima company, is not just another global services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At SAVA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, SAVA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, SAVA delivers global solutions that enhance business processes, lower costs, and take on today's missions with greater opportunity, agility, and strength.
As a SAVA employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
Responsibilities
- Manage Active Directory, including approving systems for reimage/wipe and placing devices in the appropriate Active or Deleted Organizational Units (OU).
- Add and remove printers on the print server.
- Apply technical knowledge to troubleshoot and resolve routine and complex hardware/software issues.
- Provide Tier 1 and Tier 2 deskside support for workstations, printers, and peripherals.
- Configure and deliver IT equipment based on customer Change Orders (COs).
- Monitor, diagnose, and resolve hardware and software problems using various tools and techniques.
- Ensure proper system setup and operation to support end-user business tasks.
- Receive, prioritize, document and actively resolve end user help requests.
- Maintain knowledge of diagnostic and help desk request tracking tools, as well as remote and in-person, hands-on help at the desktop level.
- Assist with network hardware under supervision.
- Maintain current knowledge of relevant technologies
- Participate in special projects as required.
- Assist with Asset Management and Inventory of IT assets.
- Assist with security vulnerability remediation.
- Return failed equipment to good working order and demonstrate the equipment to the user.
- Work as a team member in the installation, configuration, repair and maintenance of computer equipment, peripherals, and applications.
- Perform repairs and conduct operational checks, and preventive maintenance service on computer systems, related systems and office equipment.
- Ensure timely responses to reports of unexpected malfunctions or failures.
- Document all task responses, labor and material usage data as required.
- Work with System Administrators to maintain network resources.
- Perform other duties as required, which may include:
- Accomplish assigned tasks in closely related fields
- Respond to changes in work schedules and/or locations
- Support other sections on the ITSS contract
- Participate in formal, on-the-job and cross-training
Qualifications
- Active DoD Secret security clearance.
- Active 8570 baseline certification IAT Level I (A+, Network+ or equivalent) or IAT Level II (Security+ or equivalent)
- Relevant education/experience requirements:
- 0 plus years with Masters
- 1 plus years with Bachelors
- 3 plus years with Associates
- 5 plus year with no degree
- Experience must include technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations and peripherals.
- Ability to isolate equipment/system/software malfunctions and restore failed equipment to good working order.
- Experience conducting operational checks and replacing defective parts and assemblies.
- Basic knowledge of networking concepts such as cable making/repair, IP address schema, and LAN implementation and configuration.
Desired Qualifications:
- Outstanding customer service and communication skills.
- Ability to work in a team environment and independently.
- Ability to adhere to government policies and requirements.
Job ID
2025-20363
Work Type
On-Site
Company Description
Work Where it Matters
SAVA, an Akima company, is not just another global services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At SAVA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, SAVA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, SAVA delivers global solutions that enhance business processes, lower costs, and take on today's missions with greater opportunity, agility, and strength.
As a SAVA employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
group id: 10119288
Be part of something bigger. With Akima, you’ll enjoy the agility and autonomy of working for a small business, while also being supported by an enterprise over 10,000 employees strong. Career growth and opportunity? Look no further.
