Entry-level Test & Field Support Specialist

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal Technical Services is seeking a Entry-level Test & Field Support Specialist to join our NextGen Weather Processor (NWP) team that supports the Federal Aviation Administration (FAA). This is a 100% on-site, full-time position at the William J Hughes Technical Center (WJHTC) in Egg Harbor Township, NJ.

The fully-automated NWP identifies aviation safety hazards and translates weather information needed to predict route blockage and airspace capacity constraints up to 8 hours in advance.

• Provides a consistent weather picture, with timely analyses and short-term predictive elements tailored to specific aviation requirements.
• Translates the weather picture into reliable airspace constraints for integration into air traffic decision-making.
• Enables safe, timely, and efficient operation of the National Airspace System (NAS) in all kinds of weather and seasons.
• Consolidates multiple FAA weather programs with overlapping capabilities into a single NextGen weather system.

We are looking for an individual to work independently and in a team environment with direct supervision. This individual:

• Provides expertise in software testing, integration, installation, and maintenance of complex computer systems.
• May need to work with specialists from other disciplines such as hardware, software, logistic support, and testing to produce fully integrated and responsive components and systems.

Citizenship/Permanent Residency Requirement

All candidates must have the following to pass the Federal Background Investigation and obtain the FAA Public Trust security clearance.

• Be a US Citizen, have a US Green Card, or a Non-immigrant Work Authorization (VISA).
• Has resided in the US for the last three (3) consecutive years.
• The company is unable to sponsor candidates at this time.

Relocation Requirement

Candidate must reside or be willing to relocate within a commutable distance to Egg Harbor Township, NJ.

Education Requirement

All non-US Degrees must have a US Equivalency Certificate provided by the candidate.

• Bachelor of Science in Computer Science or Math, or a Bachelor's degree in another technical field with a minimum of thirty (30) semester hours in a combination of mathematics, statistics, and computer science and up to three (3) years of related work experience in a computer science or math field.

Required Skills

• Experience/knowledge in:
  • Linux; preferably RHEL.
  • Technical understanding of systems, databases, networking, computing environments, and containerization (Kubernetes).
• Have strong attention to details and willing to take initiative.
• Ability to:
  • Work independently, as well as on a team.
  • Troubleshoot and isolate defects.
  • Communicate effectively through verbal and written communication.

Preferred Skills

Experience/knowledge in:

• Interpreting and analyzing complex information system data to develop technical documentation and system diagrams.
• Software and Operating System (OS) testing.
• Analytical problem solving.
• Weather products.

Essential Daily Job Duties

• Provide 2nd Level Engineering support for NWP.
• Maintain confluence pages and Standard Operating Procedures (SOPs) on field support approaches for enterprise weather processing systems.
• Collaborate with agile teams to develop, execute, and maintain systems in alignment with FAA requirements.
• Support system development, testing, integration, and deployment activities locally and in the field.
• Review and comment on system engineering, requirement, testing and training documents.
• Attend meetings, such as Technical Interchange Meetings (TIMs), to support the program and team.
• Participate in system test and key site test activities.
• Provide end-user functionality support to the field remotely via the helpdesk.

Work Environment

• Full-time position with a standard flexible work schedule and occasional non-standard work hours.
• Must be willing to travel (10% or more).
• Provide on call site support.
• Cubicle environment.

The base pay offered may vary depending on location, job-related knowledge, skills and experience.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.