Tier II Technician - CO

NewGen Technologies is seeking a Tier II Technician.

100% onsite in Colorado Springs, CO
Active TS/SCI CI Poly required + 8570 compliance
Requirements

Required Clearance: TS/SCI CI Poly

Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years. Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2.

Additional required qualifications include:

• Available to travel up to 20% of the time.
• In order to be considered for this position, you must have a valid driver's license, acceptable driving record and be eligible to drive a company car.
• Available to work flexible hours, to include weekend support.
• Ability to work independently and in a collaborative environment.

The job duties of the Tier II Network Technician are as follows:

• The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
• Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
• Draft and implement standard network change requests.
• Provide support to senior network engineers for incident management and projects (site surveys, TEMS, install/de-installs).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).
• Layer 2 network experience (ability to configure/troubleshoot switches/routers, spanning tree, MAC addresses, VLANs, port security, applying thin and thick configs).
• Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE).
• Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS.
• Experience with Visio.
• Familiar with ServiceNow and Confluence.
• May have up to 10% COMSEC responsibilities based on site and team needs.