Patriot Program Senior Quality Lead

Date Posted:
2025-11-07
Country:
United States of America
Location:
MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USA
Position Role Type:
Onsite
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Secret

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Patriot Program Senior Quality Lead (PQL) in Land and Air Defense Systems (LADS), will provide oversight for US and/or foreign programs 24/7 Operations Product Line portfolio at our Andover, MA location. Responsibilities include promoting and executing with quality skills, knowledge sharing, and collaboration in a matrix organization. This individual will assist in implementation of Global Patriot strategic quality improvements across contracts.

You will proactively engage with the product line and work in partnership with Program Leadership, Engineering, Global Supply Chain, Operations, Deployed Teams and the Quality team. This role will work to ensure the effective implementation of Quality and Mission Assurance requirements of the programs, and occasionally interface with U.S. Government Customers, Foreign Customers, and Suppliers. In this role you will primarily support proactive engagements across our factories and suppliers for the Global Patriot portfolio, implement quality processes to reduce overall product lifecycle cost and risk.

This is an on-site position in Andover, MA.

What You Will Do :

• Interface with the program quality teams, programs, suppliers, customers, and Integrated Product Teams (IPTs), supporting technical, quality and financial performance, and compliance to Raytheon procedures and contractual requirements.
• Closely interface with external and internal customers and key partners to establish effective relationships.
• Must have the ability to manage and impact across multiple levels of stakeholders, as it is vital to the success of this role.
• Point of Contact for quality of delivered products and services to our customers, stakeholders of quality risks, uncertainties and opportunities, key team members in resolution of customer expectations and relationships related to Quality and Mission Assurance.
• Responsible for developing and implementing strategic and tactical Mission Assurance plans that will closely affect the programs' implementation and influence.
• Periodically report out to leadership teams providing updates to field planning information & updates on field issues, investigations and metrics.
• Partner with IPT Leads on In-country Repair, Depot Capabilities and sustainment strategy. Closely support Operational Readiness levels to ensure successful operational and product roadmaps for the customer.
• Monitor / lead root cause corrective action (RCCA) and FRACAS activities for systemic issues and to ensure extensive RCCA.
• Contribute as a quality leader on product sustainment activities for developmental and legacy programs
• Responsible for improving processes or systems using reasoning, and interpretation skills. Problems and issues faced are numerous and undefined.
• Quality representative to 24/7 Operations Configuration Control Board (CCB)
• Review and provide inputs to Enhanced repair contracts, localization, depot repair guides, SICO Plan, MEI Inspection plans, (QNotes, special processes)
• Owner of the Field event tracker database including maintenance, communication of logged issues to appropriate stakeholders, ensure RCCA as applicable, Filter out product issues vs field issues, Factory containment as applicable based on fielded hardware issues, Field Bulletins
• Proactive look at field data to predict issues and collaborate with appropriate functions to investigate, including FRACAS...

Qualifications You Must Have :

• Typically requires a Bachelor's Degree in Science, Technology, Engineering or Mathematics (STEM) and eight (8) years of engineering and quality experience.
• Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
• Working experience in providing technical program oversight for manufacturing/ production and/or design processes.
• Experience working in a manufacturing environment (Operations quality, Manufacturing engineering)
• The ability to obtain and maintain a U.S. security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer :

• Six Sigma, Lean, CORE, or American Society for Quality (ASQ) Certification.
• Active U.S. security clearance.
• Earned Value Management System (EVMS) experience.
• Experience in other functional areas such as engineering, supply chain, or operations.
• Experience using verbal and written communication and networking skills to work with upper management and customers.
• Hands-on experience in solving both business and technical problems.
• Experience as a team player who achieves goals and strives for continuous improvement.
• Experienced leader who exhibits presence and influence.
• Experience in contract flow and compliance.

What We Offer :

• Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Learn More & Apply Now!

Additional Information:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

Location:

Andover, Massachusetts

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

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