IT System Administrator, 2210

POSITION OVERVIEW

This position advertised has been exempted from the federal civilian hiring freeze.

Current FBI employees are ineligible to apply if serving under the same conditions as that for which is advertised, including:

• Appointing organization (FBI)
• Type of position (full-time, part-time, etc.)
• Same or higher grade
• Duty location (city or state)
• Type of appointment (permanent, temporary, etc.)

Job Opening: 61938
Opening Date: November 5, 2025
Closing Date: November 20, 2025 at 11:59 pm (ET)

Job Title IT System Administrator

Organizational Title IT Specialist (SysAdmin/CustSpt)

Full Performance Level GS--12

Division All 56 Field Offices

Location Nationwide

Working Hours Working hours may vary depending on Field Office needs.

Job Type Full Time/Permanent

Who May Apply All U.S. Citizens

Number of Positions Available Varies by Field Office

Questions HR Specialist Darst at aldarst@fbi.gov or HR Specialist Robinson at barobinson@fbi.gov

Salary
GS-7: $42,679.00 - $55,486.00

GS-9: $52,205.00 - $67,865.00

GS-11: $63,163.00 - $82,108.00

GS-12: $75,706.00 - $98,422.00

**NOTE: The salaries listed above are the Base rate of pay for federal employees on the General Schedule (GS) pay scale. Please be advised that in some locations the IT Specialist (Sysadmn/Custspt) position may fall under a Special Rate Table. Special Rate Tables 999B, 999C, 999D, 999E, 999F, 999AA, 999AH, and 999AP may be used based on location and/or grade.

In order to recruit and retain highly qualified candidates, a recruitment incentive may be offered for eligible candidates. Current federal employees may be eligible for a relocation incentive. To be eligible for a relocation incentive, proof of change of residency will be required. Prior to receiving a recruitment or relocation incentive, an employee must sign a written service agreement to complete a specific period of employment with the FBI at the new duty station.

LOCATION : Atlanta, GA; Boston, MA; Los Angeles, CA; New York, NY; Sacramento, CA; Salt Lake, UT; San Diego, CA; San Francisco, CA; Seattle, WA; Washington DC

The locations listed above represents areas where there is an immediate need, however, the list is not all inclusive. Please ensure your top three (3) location preferences are updated under the "Federal Preferences" tab in your application prior to submission. If there is only one (1) Office/Division you are interested in then you should mark that location for all three (3) of your choices.

You will only be considered for the location preferences you've selected. This job announcement will be used to select candidates for future vacancies; therefore you are encouraged to select any of the 55 locations in your top three (3) location preferences. Your application will only be reviewed if vacancies exist among your three (3) choices. Due to the fluidity of vacancies, there is no guarantee which Field Office/Division will have vacancies within the time frame of this job opening. If a hiring manager is interested in pursuing your application, they will contact you directly.

Please note: Due to the merger of the legacy Memphis and Knoxville Field Offices (FO) and the establishment of the Nashville FO, some positions may be permanently relocated at a future date. Please consider this when applying to this position.
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

SUMMARY

Are you interested in a career with the FBI as an IT Specialist? As an FBI IT Professional, your job is to ensure the workforce has the applications and data when and where it is needed and protect our law enforcement systems. This means applying your knowledge of computer technology, cyber security, electronic surveillance, encryption, forensic science and more to safeguard information across the FBI, as well as our domestic and international law enforcement partners. #LI-FBI

KEY REQUIREMENTS

• Must be a U.S. citizen
• Must have (or be able to obtain) a valid driver's license
• Must be able to obtain a Top Secret-SCI clearance
• Some travel may be required

PHYSICAL DEMANDS

While some of the work is sedentary, there is a frequent requirement for regular and recurring lifting and carrying of heavy weight (over 50 pounds) and occasional lifting and carrying of heavier material and objects.

WORK ENVIRONMENT

Work areas are usually in normal office environment, however, some work involves moderate risks requiring exercise of safety precautions when moving, operating or working on equipment.

MAJOR DUTIES

• Provide technical support to all levels of personnel concerning the implementation and daily operations of the computer systems and individual microcomputer functions in the office
• Serve as point of contact of user complaints concerning computer malfunctions; analyzing and troubleshooting error conditions of varying complexity
• Review operational needs to detect, diagnose, and resolve significant problems or error conditions relating to computer or related IT products and services
• Maintain and update inventory of computer equipment and identify their configuration and location within the office
• Support the planning and modification or development of complex systems involving non-standard Bureau operating systems or those involving complex integrated systems

NOTE (GS-7 & GS-9): On large scale projects, IT Specialists usually participate as a primary team member along with other IT Specialists and user representatives. At the GS-7 level, he/she is typically assigned a portion of the overall project or a critical aspect of the project. At the GS-9 level he/she is typically assigned a major portion of the overall project or a critical aspect of the project.

QUALIFICATIONS AND EVALUATIONS

Please ensure that your specialized experience and requirements are clearly identifiable in your resume. Your application will be evaluated using the FBI's Candidate Rating Procedures. Your resume and supporting documents will be reviewed to verify that you meet the job qualifications listed in this announcement and will be compared against your responses to the online assessment questionnaire. If your self-assessment in the vacancy questions is not supported by details in your resume or supporting documents, you may be disqualified from the Most Competitive category. Veterans' preference will be applied. Applicants must meet the qualification requirements by the closing date of this announcement.

If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.

All applicants will be rated on the following Competencies:

• Collaboration
• Communication
• Customer Service
• Flexibility/Adaptability
• Organizing and Planning
• Problem Solving/Judgment
• System Maintenance

Specialized Experience (SE)

GS-7: Applicant must possess at least one (1) year of SE equivalent to the GS-5 grade level. SE is defined as follows:

• Provided routine support regarding administrative and/or technical matters related to IT programs and/or services
• Performed routine system diagnostics and analyzed any potential problems or issues
• Provided some limited training to users regarding basic utilization of computer equipment

GS-9: Applicant must possess at least one (1) year of SE equivalent to the GS-7 grade level. SE is defined as follows:

• Analyzed end user requests and determined correct resolution to the problem
• Troubleshot complex computer malfunctions
• Prepared for and assisted in initial "start-up" of new equipment and software

GS-11: Applicant must possess at least one (1) year of SE equivalent to the GS-9 grade level. SE is defined as follows:

• Configured, installed, repaired, and/or maintained computer networks, desktops, and mainframe operating systems
• Diagnosed and resolved system problems by analyzing problems and issues
• Worked with clients and customers to assess their needs; provided assistance, resolved problems, and provided quality products and services
• Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or service

GS-12: Applicant must possess at least one (1) year of SE equivalent to the GS-11 grade level. SE is defined as follows:

• Managed short and long-range IT projects
• Configured, installed, repaired, and maintained computer networks; desktops; and mainframe operating systems
• Diagnosed and resolved system problems by analyzing a variety of conditions, problems and issues regarding hardware, software, and networks
• Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or services

Desired Skills

Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants. Desired Skills are:

• A+ Certification
• Network+ Certification
• Security+ Certification

Education

All degrees must be from an accredited college or university. Education may be substituted for specialized experience as follows:

GS-7: Applicant must have a bachelor's degree with superior academic achievement or one (1) full year of graduate level education. Superior academic achievement is the completion of all the requirements of a bachelor's degree from an accredited college or university, which is based on (1) class standing, (2) grade-point average of 3.0 or higher as recorded on an official transcript, or as based on courses completed during the final two years of the curriculum, or (3) honor society membership.

GS-9: Applicant must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related.

GS-11: Applicant must have a Ph.D. OR equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a degree OR LL.M., if related.

Degrees must be in one of the following fields: computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management OR a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.

Education completed in foreign colleges or universities may be used to meet the above requirements provided you can show foreign education is comparable to that received in an accredited educational institution in the United States.

HOW TO APPLY

For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.

REQUIRED DOCUMENTS

To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

A two-page resume that outlines relevant work experience and associated start and end dates. Resumes exceeding two pages will not be considered.

A complete assessment questionnaire
Other supporting documents (if applicable):

• College transcripts, if qualifying based on education or if there is a positive education requirement
• Notification of Personnel Action, SF-50; not applicable to current FBI employees
• Most recent Performance Appraisal; not applicable to current FBI employees
  Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later
• Memorandum for Record (MFR): Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation:
  • Percent of time worked in the particular position (cannot conflict with main duties.
  • The month/year work began
    Frequency worked (i.e., daily, monthly, etc.)
  • Specific duties performed

Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."

While applicants might see these documents in their profile, HR Specialists may be unable to access them. Therefore, all applicants MUST upload another copy to ensure that staffing units can review the complete application.

Please note: Failure to provide the necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Incomplete applications will not be supplemented with additional requests for information; your application will be evaluated solely on the information you submit. You must complete the application process and submit all required documents by 11:59 p.m. (ET) on the announcement's closing date.

WHAT TO EXPECT NEXT

Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.

ADDITIONAL INFORMATION

• The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principle investigative arm of the DOJ. All FBI positions are in the excepted service.
• Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
• Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Management may select any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• If you are selected, you will be required to serve a two-year probationary period. Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.

Veterans' Preference

If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume and application. Your veterans' preference entitlement will be verified by the employing agency.

Nepotism

Nepotism is the act of favoring relatives in the hiring process and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion. During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.

Reasonable Accommodation

The FBI provides reasonable accommodations to qualified applicants with disabilities. If you require a reasonable accommodation during the application and/or hiring process, please contact the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by email at REASONABLE_ACCOMMODA@fbi.gov, phone at 202-324-2158, or fax at 202-324-3976. This email address is for reasonable accommodation requests only. Do not send applications or unrelated inquiries to this address, as they will not be considered.

Equal Employment Opportunity

The FBI is an Equal Opportunity Employer, and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex, pregnancy and related conditions, or on the basis of personal favoritism, or any other non-merit factors.

Benefits

The Bureau matches your dedication with a commitment to professional growth, a supportive work environment, and a robust benefits package that prioritizes you. As a member of our team, you'll enjoy comprehensive health and life insurance benefits, paid vacation, sick leave, and federal holidays. For more details about benefits available to all federal employees, visit the Office of Personnel Management's .