Yesterday
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$173,000 - $245,000
Full Scope Polygraph
IT - Networking
Herndon, VA (On/Off-Site)
Job Description:
Oversees system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture. Provides complex problem resolution, root cause analysis and technical support for delivery systems. Participates in the design, validation and configuration management of computing delivery systems. Plans and coordinates system changes. Administers user system access and establishes safeguards to protect information to meet security requirements. Oversees activities to monitor system performance to support capacity planning, backup and disaster recovery planning. Mentors, leads and trains others.
Responsibilities include:
• Support a small group of end users who use our system and several other systems that we support.
• Monitor system performance and troubleshoot issues, sometimes under time pressure.
• Analyze system performance, identify bottlenecks, and document proposed optimizations to improve overall system efficiency and responsiveness.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
• Interface with customer and represent the entire System Admin Team during high impact operations.
Basic Qualifications (Required Skills/Experience):
• A current Full Scope Polygraph (FSP).
• Experience in System Administration (i.e. Linux/Unix or Windows platforms).
• Experience in communicating with customer representatives in a variety of forums, in both written and spoken form, regarding technical subjects.
• Willingness to successfully complete on-the-job (OJT) training to confirm ability to perform assigned duties and tasks.
• Willingness and ability to work variable shifts, including days, nights, weekends, and holidays.
Preferred Qualifications (Desired Skills/Experience):
• Experience managing and maintaining servers, workstations, and related infrastructure components.
• Experience with Active Directory, Group Policy, DNS, DHCP, and other core services.
• Advanced troubleshooting skills and problem-solving abilities and able to diagnose and resolve complex technical issues.
• Expertise in on-premises virtualization (AHV, VMWare ESXi, Hyper-V, etc.) or cloud expertise (AWS or Azure).
• Experience with VDI infrastructure, monitoring infrastructure, securing infrastructure.
• Experience with documenting technical details in Confluence and task tracking in Jira.
• Cloud, INFOSEC, or any recent IT certifications.
• Previous shift-work experience.
EEO - At Encode, we believe that our employees are our greatest asset, and we are committed to fostering a supportive and inclusive work environment. We offer a comprehensive benefits package that includes health insurance, retirement plans, and generous paid time off. Our flexible work arrangements and emphasis on work-life balance ensure that our employees can achieve their professional goals while maintaining a healthy personal life. Additionally, we provide opportunities for continuous learning and career advancement, including professional development programs and access to cutting-edge technologies.
As a cleared facility, we have a particular need for individuals with active Secret or Top Secret clearances. Your expertise and security clearance would be invaluable in supporting our mission-critical projects and ensuring the highest standards of security and compliance.
We would love to discuss how your experience and skills align with our needs and explore potential opportunities with Encode. If you are interested in learning more, please reply to this email with your updated resume and a convenient time for a brief conversation.
Oversees system integration, hardware and software installation, configuration and disposition of servers and workstations to support the architecture. Provides complex problem resolution, root cause analysis and technical support for delivery systems. Participates in the design, validation and configuration management of computing delivery systems. Plans and coordinates system changes. Administers user system access and establishes safeguards to protect information to meet security requirements. Oversees activities to monitor system performance to support capacity planning, backup and disaster recovery planning. Mentors, leads and trains others.
Responsibilities include:
• Support a small group of end users who use our system and several other systems that we support.
• Monitor system performance and troubleshoot issues, sometimes under time pressure.
• Analyze system performance, identify bottlenecks, and document proposed optimizations to improve overall system efficiency and responsiveness.
• Maintain accurate documentation of system configurations, procedures, and troubleshooting steps.
• Interface with customer and represent the entire System Admin Team during high impact operations.
Basic Qualifications (Required Skills/Experience):
• A current Full Scope Polygraph (FSP).
• Experience in System Administration (i.e. Linux/Unix or Windows platforms).
• Experience in communicating with customer representatives in a variety of forums, in both written and spoken form, regarding technical subjects.
• Willingness to successfully complete on-the-job (OJT) training to confirm ability to perform assigned duties and tasks.
• Willingness and ability to work variable shifts, including days, nights, weekends, and holidays.
Preferred Qualifications (Desired Skills/Experience):
• Experience managing and maintaining servers, workstations, and related infrastructure components.
• Experience with Active Directory, Group Policy, DNS, DHCP, and other core services.
• Advanced troubleshooting skills and problem-solving abilities and able to diagnose and resolve complex technical issues.
• Expertise in on-premises virtualization (AHV, VMWare ESXi, Hyper-V, etc.) or cloud expertise (AWS or Azure).
• Experience with VDI infrastructure, monitoring infrastructure, securing infrastructure.
• Experience with documenting technical details in Confluence and task tracking in Jira.
• Cloud, INFOSEC, or any recent IT certifications.
• Previous shift-work experience.
EEO - At Encode, we believe that our employees are our greatest asset, and we are committed to fostering a supportive and inclusive work environment. We offer a comprehensive benefits package that includes health insurance, retirement plans, and generous paid time off. Our flexible work arrangements and emphasis on work-life balance ensure that our employees can achieve their professional goals while maintaining a healthy personal life. Additionally, we provide opportunities for continuous learning and career advancement, including professional development programs and access to cutting-edge technologies.
As a cleared facility, we have a particular need for individuals with active Secret or Top Secret clearances. Your expertise and security clearance would be invaluable in supporting our mission-critical projects and ensuring the highest standards of security and compliance.
We would love to discuss how your experience and skills align with our needs and explore potential opportunities with Encode. If you are interested in learning more, please reply to this email with your updated resume and a convenient time for a brief conversation.
group id: encode
