System & Help Desk Administrator (TS/SCI w/poly)

💻 Now Hiring: System & Help Desk Administrator
Join a team that not only values your technical expertise but also invests in you! At Westway, we are proud to pay 100% of employee premiums for medical, dental, and vision insurance because supporting our people is the best investment we can make.

⚙️ The Role
We are seeking a skilled and proactive Systems & Help Desk Administrator to support our growing operations and mission-critical systems. In this role, you will be responsible for maintaining, troubleshooting, and optimizing IT systems and networks, while also providing direct end-user support to ensure operational efficiency. The position requires strong problem-solving skills, adaptability, and the ability to operate effectively in a classified environment. You will be part of a collaborative team that values innovation, precision, and reliability.

🌟Who We Are
Westway is the industry leader as a transformational security company providing first-of-its-kind security services to the U.S. Intelligence Community, Department of Defense contractors, and commercial companies to protect and defend sensitive information. Westway’s unique solution provides secure communications and a full range of information technology and security services that enable clients to focus on their mission. Westway advances the national security mission by providing a cost-effective solution that enables the efficient provision of technology and expertise to the intelligence community by both large and small enterprises.

🎯 What You’ll Do
• Maintain and monitor Windows/Linux servers, networks, and user systems
• Manage Active Directory accounts, permissions, group policies and access control
• Perform system administration tasks such as patch management, software deployments,
system monitoring, and data transfers
• Install, configure, and update software and security patches
• Troubleshoot hardware and software issues with efficiency and care
• Support cybersecurity and compliance efforts across the organization
• Collaborate with security and operations teams to ensure security protocols and performance
• Document technical issues, resolutions, and standard operating procedures

🧠 What You’ll Bring
• Associate degree in IT or related field (or equivalent combination of education & experience)
• 3+ years of system administration or help desk operations experience in a secure environment
• Strong knowledge of MS Office Suite, Windows Server, Active Directory, virtualization
(VMware/Hyper-V), and networking fundamentals
• CompTIA Security+, or other IT-related certifications (preferred)
• Familiarity with SCCM, WSUS, or similar enterprise management tools
• Strong written and verbal communication skills

🔐 Security Requirements
• Must be a U.S. Citizen
• Active TS/SCI clearance with poly (required)
• Must have or be able to obtain a DoD Secret (or higher) clearance
• Experience with DoD STIGs, RMF, or classified system administration a plus

💎 Why You’ll Love Working Here
✨ 100% employer-paid health, dental, and vision premiums
✨ Paid time off, holidays, and work-life balance built in
✨ Growth and professional development opportunities
✨ Collaborative team and mission-driven culture

🌟 Ready to join apply now?

Westway Services Group LLC maintains a drug-free workplace and performs pre-employment offer reference and post-offer background checks, where permitted by law.

This job description reflects the assignment of essential functions and is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Nothing in this job description restricts Westway's flexibility to reassign duties and new responsibilities to this job at any time with or without notice.