Today
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$100,000 - $125,000
IT - Software
Tampa, FL (On/Off-Site)
Field Support Representative
Location: Ramstein, Germany
Job Description:
Serve as an FSR Operations Analyst
Embed with US Special Operations user groups on the front lines to assist implementation teams
Work side-by-side with analysts to train and mentor users
Troubleshoot technical issues and develop new use cases
Solve unique and challenging problems
Embed with high-impact units to understand their operational and technical needs
Help facilitate collaboration across a global enterprise
Provide desk-side training to analysts
Train analysts/operators in a classroom and operational setting
Staff the Help Desk
Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product
Answer questions from senior leaders
Attend customer meetings and develop strong relationships within customer organization at all levels
Qualifications:
5+ years of operations analysis and management experience
Experience supporting J3, AOC, MOC, or JTF, HQ
3+ years of experience fusing intelligence capabilities in support of operations
4+ years of prior Military experience
Special Operations background preferred
Prior experience with Gotham (required)
Gaia or Foundry experience is a plus
Technical background with working knowledge of:
HTML, Ruby, Python and/or Java
Hardware, networks, and server administration
Experience training analyst in a classroom or field setting
Strong knowledge of Excel
Active DoD TS/SCI Clearance
Job Type: Full-time
Willing to relocate to Germany
Experience:
operations analysis and planning: 5 years (Preferred)
fusing intel capabilities into operations: 3 years (Preferred)
supporting J3, AOC, MOC, or JTF, HQ: 3 years (Preferred)
briefing generals and above: 3 years (Preferred)
hands-on Gotham: 3 years (Preferred)
Security clearance:
Top Secret (Required)
Location: Ramstein, Germany
Job Description:
Serve as an FSR Operations Analyst
Embed with US Special Operations user groups on the front lines to assist implementation teams
Work side-by-side with analysts to train and mentor users
Troubleshoot technical issues and develop new use cases
Solve unique and challenging problems
Embed with high-impact units to understand their operational and technical needs
Help facilitate collaboration across a global enterprise
Provide desk-side training to analysts
Train analysts/operators in a classroom and operational setting
Staff the Help Desk
Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product
Answer questions from senior leaders
Attend customer meetings and develop strong relationships within customer organization at all levels
Qualifications:
5+ years of operations analysis and management experience
Experience supporting J3, AOC, MOC, or JTF, HQ
3+ years of experience fusing intelligence capabilities in support of operations
4+ years of prior Military experience
Special Operations background preferred
Prior experience with Gotham (required)
Gaia or Foundry experience is a plus
Technical background with working knowledge of:
HTML, Ruby, Python and/or Java
Hardware, networks, and server administration
Experience training analyst in a classroom or field setting
Strong knowledge of Excel
Active DoD TS/SCI Clearance
Job Type: Full-time
Willing to relocate to Germany
Experience:
operations analysis and planning: 5 years (Preferred)
fusing intel capabilities into operations: 3 years (Preferred)
supporting J3, AOC, MOC, or JTF, HQ: 3 years (Preferred)
briefing generals and above: 3 years (Preferred)
hands-on Gotham: 3 years (Preferred)
Security clearance:
Top Secret (Required)
group id: 90942178
