Program Support Specialist

Program Support Specialist

Job Category: Project and Program Management

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

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The Opportunity:

CACI has an exciting and challenging opportunity for a Program Support Specialist supporting an Intelligence Community customer's IT service support program. The Specialist will be responsible for all areas of program support and must be a customer service-oriented person.

As a member of our PMO Leadership Team, this opportunity requires high communication across the program from executives to line personnel. The abilities to remain adaptable, able to re-prioritize quickly as Team's needs change, be flexible, and maintain a positive attitude are vital! If you are hungry to learn and develop your career, our program encourages training, development of your skills, and opportunities gain more involvement within our Program. Base of operations will be in Chantilly, VA with trips to Springfield, VA as needed (up to 3 times per week).

Responsibilities:

• Perform a variety of programmatic and administrative personnel activities in support of CACI and government program offices
• Ability to create presentations for customers and CACI Management team
• Communication experience in working with multiple leaders / managers to combine information for reporting and presentations required
• Ensure specific service performance indicators are met or exceeded
• Work with program senior leadership to support management and personnel activities, including event facilitation, schedule management, and general executive admin duties
• Conduct Onboarding of new hires, Welcome aboard emails to group, I-9 for CACI personnel, New Hire briefing
• Offboarding program personnel- Develop and maintain SOP
• CDRLs - update the CDRL Delivery list, put together the CDRLs from input, turn in CDRLs on time
• Assist COR with various issues and actions
• AIS Form request process
• CAC Renewal requests to the COR
• Maintain Action Tracker (customer SharePoint)
• Relay CACI correspondence to CACI employees on contract on customer email
• Maintain ORG Chart (customer)
• Maintain Seating Charts and Rosters (customer) - Update and turn in monthly
• Maintain Emergency POC Roster (customer)
• Maintain Mission Essential List (customer)
• Maintain Program Distros (customer)
• Maintain Access Lists (customer) - Request Team Room Accesses
• Request Compliance Training Reports from COR/Track employees to completion
• Maintain Supplies for SCIF and Team Room (order through Admin)
• Schedule, Organize, and Run events
• Team Correspondence
• SCIF Correspondence
• SCIF general organization
• Maintain Docs on CACI SharePoint Collaboration Site (CACI network)
• Track Financial Disclosures
• Take notes at the month PMRs at the customer site so the POC can compile meeting minutes.
• Gather, collect, record, and verify data from multiple sources

• Develop, draft, and edit program reports, briefs, status reports, program processes and other documents in support of program requirements; proofing documents for delivery; schedule, track and submit deliverables IAW contractual requirements
• Interface with personnel to coordinate meetings; maintain logs, records, and files
• Develop, implement, and manage program policies and procedures; ensure compliance with customer and company requirements
• Develop and implement workflows ensuring contract team (employees and subcontractors) meet or exceed all certification, training and compliance requirements
• Manage the development, scheduling, and timely delivery of all contract CDRLs
• Manage program taskers and track issues to resolution
• Compile and generate documents, reports, tables, graphs, correspondence, and presentations
• Develop and implement tracking capability for personnel information related to customer data calls (training, certifications, and other job specific data)
• Design and maintain program document repositories
• Support development of task order proposals

Qualifications:

Required:

• 4+ yrs. experience with large-scale IT service support programs in a high paced diverse environment
• Associate's degree
• Experience supporting a complex IT services or similar program with over 300 staff members
• The ability to work independently with little direction and guidance
• The ability to develop a variety of program documentation
• Demonstrated communications skills with all levels of program and customer management and staff
• Able to apply knowledge of the job, and company policies and principles to complete a wide range of tasks
• Able to interact with stakeholders and customers to ensure that requirements are properly understood and implemented
• Good problem solving skills
• Ability to work non-core hours as needed
• Proficient is MS Office suite - Visio, Word, Excel, and PowerPoint
• Knowledgeable in SharePoint

Desired:

• Bachelor's degree
• Relevant Government, DOD, and/or NGA focused experience
• Executive level and PMO communication experience

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What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here .

The proposed salary range for this position is:
$68,400-$143,700

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.