Business Analyst

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal is seeking a qualified Business Analyst to support the Department of Defense Education Activity (DoDEA) in Peachtree City, GA. This role involves onsite work assisting IT operations, documentation, and service delivery initiatives, with some flexibility for telework based on government approval.
Position Summary:

The Business Analyst will provide documentation, coordination, and process improvement support for IT infrastructure and operations teams within DoDEA. The role involves gathering requirements, facilitating communication between stakeholders, and maintaining accurate, actionable documentation such as SOPs and workflows. The ideal candidate brings strong organizational skills and the ability to translate technical input into clear, user-friendly documentation.
Key Responsibilities:

• Document IT processes, procedures, and standard operating procedures (SOPs) for infrastructure teams.
• Facilitate and document meetings, track progress of assigned tasks, and maintain regular reports.
• Support IT service delivery through process analysis and workflow optimization.
• Collaborate with technical and functional teams to gather, refine, and validate requirements.
• Assist with continuous improvement initiatives for internal IT operations.
• Maintain version control of documentation and support quality assurance for written products.

Required Qualifications:

• U.S. Citizenship.
• Active SECRET security clearance.
• Tier 3 background investigation clearance (NACLC).
• Minimum of 2 years of experience in business analysis or IT operations support.
• Strong documentation, writing, and communication skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and SharePoint.

Preferred Qualifications:

• Experience supporting Department of Defense (DoD) or federal clients.
• Familiarity with ITIL or other service delivery frameworks.
• Ability to work in a collaborative team environment with evolving priorities.

Clearance Requirement:

Active SECRET security clearance required. Must be a U.S. Citizen and meet DoD ADP Level II requirements.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.