ServiceNow Lead Software Engineer

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal Agile Decision Sciences LLC is seeking a qualified candidate with a minimum of a Secret clearance to fill the Software Engineer Senior IV / Lead role in support of the PEO Enterprise ServiceNow Platform Team supporting our Army customer at the Aberdeen Proving Grounds.

Job Description:

The Enterprise ServiceNow Platform Team is responsible for designing, deploying, and managing the Army's enterprise-wide ServiceNow instance, which delivers IT service management, workflow automation, and digital transformation capabilities across the Army. This position provides senior-level software engineering expertise to develop and sustain scalable ServiceNow applications and integrations that meet mission-critical Army requirements.

Responsibilities:

• Lead the development of ServiceNow custom applications, scripts, workflows, Service Portal widgets, and automation tools to support enterprise IT service delivery.
• Configure and extend ServiceNow modules (including ITSM, ITOM, HRSD, and App Engine Studio).
• Provide architectural guidance and ensure solutions are designed for speed, scalability, and compliance with DoD security standards.
• Support integration of ServiceNow with Army and DoD systems through APIs, web services, and data exchange.
• Collaborate with business analysts, SMEs, and platform users to translate requirements into technical solutions.
• Support agile ceremonies and manage delivery across sprints.
• Conduct troubleshooting, performance tuning, and debugging of applications and integrations.
• Ensure platform upgrades, patches, and new releases are deployed with minimal disruption.
• Mentor junior engineers and serve as a technical lead for ServiceNow-related projects.

Required Qualifications:

• Bachelor's Degree in Computer Science, Electronics Engineering, or related technical discipline.
• At least 5 years of software engineering experience within the last 8 years.
• Minimum of 3 years developing web applications using JavaScript, CSS, Web Services, and related technologies.
• Demonstrated experience building and configuring ServiceNow applications, workflows, and integrations.
• Strong knowledge of database concepts and DoD database/code security standards.
• Experience with unit and integration testing of ServiceNow applications.
• Active DoD Secret clearance or higher. Candidates without a minimum of a Secret clearance will not be considered.

Preferred Skills/Certifications:

• ServiceNow Certified Application Developer (CAD) or Implementation Specialist certification.
• Experience with ServiceNow App Engine Studio.
• Familiarity with Army IT environment and integration requirements.
• Experience with agile development in a large-scale enterprise environment.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.