Today
Top Secret/SCI
$125,000 - $150,000
Intelligence
Jb Pearl Harbor Hickam, HI (On-Site/Office)
DCI Job Requirement for:
Field Support Representative
Location: Honolulu, HI
Job Description:
Serve as an FSR Operations Analyst
Work side-by-side with analysts to train and mentor users
Troubleshoot technical issues and develop new use cases
Solve unique and challenging problems
Embed with high-impact units to understand their operational and technical needs
Help facilitate collaboration across a global enterprise
Provide desk-side training to analysts
Train analysts/operators in a classroom and operational setting
Staff the Help Desk
Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product
Answer questions from senior leaders
Qualifications:
5+ years of operations analysis and management experience
Experience supporting J3, AOC, MOC, or JTF, HQ
3+ years of experience fusing intelligence capabilities in support of operations
Prior experience with Gotham (required)
Gaia or Foundry experience is a plus
Technical background with working knowledge of:
HTML, Ruby, Python and/or Java
Hardware, networks, and server administration
Experience training analyst in a classroom or field setting
Strong knowledge of Excel
Military/Special Operations experience is a plus
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance
Experience:
Operations analysis and planning: 5 years (Preferred)
fusing intel capabilities into operations: 3 years (Preferred)
hands-on Gotham: 3 years (Preferred)
briefing generals and above: 3 years (Preferred)
Security clearance:
Top Secret (Required)
Work Location: In person
Field Support Representative
Location: Honolulu, HI
Job Description:
Serve as an FSR Operations Analyst
Work side-by-side with analysts to train and mentor users
Troubleshoot technical issues and develop new use cases
Solve unique and challenging problems
Embed with high-impact units to understand their operational and technical needs
Help facilitate collaboration across a global enterprise
Provide desk-side training to analysts
Train analysts/operators in a classroom and operational setting
Staff the Help Desk
Respond to user requests and work with the engineering team to troubleshoot issues
Provide feedback to the engineering team about product
Answer questions from senior leaders
Qualifications:
5+ years of operations analysis and management experience
Experience supporting J3, AOC, MOC, or JTF, HQ
3+ years of experience fusing intelligence capabilities in support of operations
Prior experience with Gotham (required)
Gaia or Foundry experience is a plus
Technical background with working knowledge of:
HTML, Ruby, Python and/or Java
Hardware, networks, and server administration
Experience training analyst in a classroom or field setting
Strong knowledge of Excel
Military/Special Operations experience is a plus
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Relocation assistance
Retirement plan
Tuition reimbursement
Vision insurance
Experience:
Operations analysis and planning: 5 years (Preferred)
fusing intel capabilities into operations: 3 years (Preferred)
hands-on Gotham: 3 years (Preferred)
briefing generals and above: 3 years (Preferred)
Security clearance:
Top Secret (Required)
Work Location: In person
group id: 90942178
