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Business Analyst / Project Manager

CCS Global Tech

Today
Secret
Unspecified
Unspecified
Management
Remote/Hybrid (Off-Site/Hybrid)

Position Title:Project Manager

Location: 100% Remote

Type of Contract:Contract (Long term)

Key duties include:

Project Management: Lead and manage complex IT projects, ensuring timely delivery, adherence to contract requirements, and achievement of project goals.

Collaboration & Communication: Collaborate with clients, cross-functional teams, and stakeholders to define project scope, objectives, and deliverables. Develop and maintain project plans, timelines, and resource allocation. Project managers will need to develop leadership-facing deliverables and documents for multiple stakeholders to provide project updates and/or work to bring consensus on key decision points.

Risk & Issue Management: Identify, document, escalate, and address risks and issues via DIIT's approved processes and systems.

Actively track risks and proactively communicate risks, their impact and timeline for resolution across multiple stakeholders.

Documentation & Reporting: Draft, develop, and document project process flows, communication strategies, and status updates. Archive all relevant documentation and manage supporting documents for audit-related activities.

Continuing to audit and update these tools and processes as projects evolve and change, teams receive feedback from end-users and key stakeholders.

Stakeholder Liaison: Liaise with schools, Borough Technology Directors, Service Desk, DeviceHub, DAAP, and various technical teams to seek and provide resolutions to stakeholders.

Data Analysis: Work with relevant partners to help with data analysis and report analysis as required. Ensure that the team is reporting on key metrics and clearly communicating these across multiple audiences.

Invoice Fulfillment: Review, manage, QA, and prepare supporting documents for invoice fulfillment for senior leadership signoffs and approvals for payment.

MINIMUM REQUIREMENTS:

Experience:
  • 6+ years of Project Management and Business Analysis experience.
  • 5+ years of experience in customer service and client-facing roles.
  • 6+ years of experience documenting project deliverables.


Skills:
  • Proficiency with Microsoft Office (Word, Visio, Excel, Project, SmartSheet, Google Suite).
  • Strong communication skills.
  • Detail-oriented with a focus on process and quality.
group id: 10290999

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Job Category
Management
Clearance Level
Secret