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Customer Account Manager

Insight Xcite LLC

Aug 8
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$210,000
No Traveling
Full Scope Polygraph
Management
Fairfax, VA (On-Site/Office)

Overview
Insight Xcite is seeking a professional and mission-driven Customer Account Manager (CAM) to support a high-priority government customer in Fairfax, Virginia. This forward-facing role is part of the Sponsor’s CAM Team, which manages mission partner requirements, oversees projects, and ensures strong, ongoing relationships with each partner agency. Each CAM handles a portfolio of mission partners, delivering timely updates, managing funding, and helping projects move efficiently through the Sponsor’s processes. You’ll represent the Sponsor daily with the highest degree of professionalism while evaluating requirements, coordinating with internal teams, and ensuring mission partners provide required quarterly funding for ongoing projects and services.
Description

What You’ll Do

Manage a portfolio of mission partners as an account manager
Evaluate bandwidth and service requirements; provide cost estimates, timelines, and updates
Ensure quarterly funding from mission partners for all active projects and services
Maintain frequent and professional communication with mission partners and internal stakeholders
Gather and assess customer requirements; identify systems and network needs
Provide traceability between program documents, computing environment, and architecture
Prepare milestone status reports and deliverables to the Sponsor
Present updates to Sponsor leadership, internal colleagues, and end users
Update BOM, BOE, travel costs, and hardware cost estimates in ServiceNow (Sponsor oversight provided)

What You Bring

Active TS/SCI with Full Scope Polygraph (FSP) — required
Experience managing accounts in a cleared government contracting environment
Strong communication, relationship management, and organizational skills
Ability to represent the Sponsor professionally in a dynamic, mission-critical environment
Experience with cost estimation tools and ServiceNow is a plus

What We Offer

100% employer-paid medical, dental, and vision insurance
Unlimited PTO plus Flex Bonus Program
401(k) with immediate vesting (no match required)
Flexible schedules
Referral bonuses
Professional development support

Want to be part of a team where your skills drive mission success? Apply now and let’s talk.

Salary range
$150,000 - $210,000 per year
group id: 91134043
N
Name HiddenHuman Resources Manager

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Job Category
Management
Clearance Level
Top Secret/SCI