Today
Top Secret/SCI
Unspecified
Unspecified
IT - Hardware
Fort Meade, MD (On-Site/Office)
- Responsible for installing, configuring, maintaining and troubleshooting database backups
- Troubleshoot and diagnose technical issues related to NetApp and Commvault systems
- Develop and maintain technical documentation, including troubleshooting guides, best practices, and standard operating procedures
- Mentor and train other support engineers in the team, sharing knowledge and best practices
- Stay current with the latest NetApp technologies, best practices, and certifications
- Participate in on-call rotation to provide 24/7 support for critical issues
- Ensure all storage devices are security compliant
- Contribute to monitoring of team metrics and KPIs, ensuring the health and success of the service
- Collaborate with other cross-functional teams in both engineering and security.
Required Skills
- Proven experience troubleshooting and resolving complex technical and performance issues in storage in storage environments\\
- Windows and UNIX knowledge
- HS or GED AND 20 years experience
- Bachelors AND 15 years experience
Desired Skills
- Demonstrate an understanding of technology as it pertains to infrastructure and applications and be able to provide design recommendations
- Familiarity with automation and scripting (e.g., PowerShell, Python)
- Knowledge of NetApp ONTAP hardware, software, and associated features (e.g., Snapshot, SnapVault, FlexClone, SnapMirror, FlexVol, Fabric Pool, and Object Storage)
- Knowledge of the NetApp storage grid
- Knowledge of virtualization platforms (e.g., VMware) and their integration with storage systems
- NetApp OnTap
- Proficiency in NAS protocols, including NFS and SMB
- Proven track record in designing and managing enterprise storage environments
group id: 10119960
