Today
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$100,000 - $125,000
No Traveling
IT - Hardware
Alice Springs, Australia (On-Site/Office)
Position Description:
Tier 2 System Maintainers support a client's requirements in a challenging, dynamic setting located in the Australia. The position requires an active TS/SCI with Polygraph security clearance.
The Tier 2 System Maintainer receives and responds to problems reported by customers and escalated from Tier 1. The Tier 2 System Maintainer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.
Roles and Responsibilities:
Communicates with customers and technical component's to fully understand the problem.
Researches problems by accessing internal and external knowledge databases.
Facilitates technical communications between operations and development staff
Distributes defect reports and system data collected during anomaly investigations
Plans and coordinates maintenance activities, performs upgrades and supports the transition and acceptance of new and modified systems.
Examines customer problems and implementing appropriate corrective action to initiate a repair, a return or service the product in the field.
Basic Qualifications:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
TS/SCI with CI Polygraph is required. Top Secret Background check had to be adjudicated within the past two years.
Proven computer hardware, software and system troubleshooting skills
System administration skills
Ability to recognize problems or errors, provide innovative solutions to complex
problems, and respond appropriately
Ability to work in a fast-paced, collaborative team environment
Security+ Certification
Preferred Qualifications:
Candidates with these desired skills will be given preferential consideration
Ability to interact with system users and customers
Ability to be flexible to adapt to changing situations
Ability to demonstrate resourcefulness
Education:
BA degree and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience.
Tier 2 System Maintainers support a client's requirements in a challenging, dynamic setting located in the Australia. The position requires an active TS/SCI with Polygraph security clearance.
The Tier 2 System Maintainer receives and responds to problems reported by customers and escalated from Tier 1. The Tier 2 System Maintainer will work in a highly collaborative environment with teammates, key stakeholders and the Government customer to ensure mission continuity and support to the IC community.
Roles and Responsibilities:
Communicates with customers and technical component's to fully understand the problem.
Researches problems by accessing internal and external knowledge databases.
Facilitates technical communications between operations and development staff
Distributes defect reports and system data collected during anomaly investigations
Plans and coordinates maintenance activities, performs upgrades and supports the transition and acceptance of new and modified systems.
Examines customer problems and implementing appropriate corrective action to initiate a repair, a return or service the product in the field.
Basic Qualifications:
To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:
TS/SCI with CI Polygraph is required. Top Secret Background check had to be adjudicated within the past two years.
Proven computer hardware, software and system troubleshooting skills
System administration skills
Ability to recognize problems or errors, provide innovative solutions to complex
problems, and respond appropriately
Ability to work in a fast-paced, collaborative team environment
Security+ Certification
Preferred Qualifications:
Candidates with these desired skills will be given preferential consideration
Ability to interact with system users and customers
Ability to be flexible to adapt to changing situations
Ability to demonstrate resourcefulness
Education:
BA degree and 4 - 8 years of prior relevant experience or Masters with 2 - 6 years of prior relevant experience.
group id: 91021758
