Aug 1
Top Secret/SCI
Mid Level Career (5+ yrs experience)
$100,000 - $125,000
No Traveling
CI Polygraph
IT - Networking
El Segundo, CA (On-Site/Office)
Tier II Network Technician: To support the customer’s computer data communications systems, in providing design specifications, testing and inspections for computer networks; plan and implementing upgrades; as well as, analyzing and organizing corresponding hardware and software combined solutions through network modeling.
The Tier II Technician roles/responsibilities are as follows:
• The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
• Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).
• Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs.
• Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE)
• Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs).
• Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS.
• Experience with Visio.
• Familiar with ServiceNow and Confluence.
• May have up to 10% COMSEC responsibilities based on site and team needs.
The Tier II Technician roles/responsibilities are as follows:
• The Tier II network field technician will support the installation and maintenance of the client LAN/WAN devices.
• Respond to and resolve incidents, demonstrate troubleshooting skills and communicate with the team.
• Complete assigned tasks within Service Level Objectives/Agreements (SLOs/SLAs).
• Draft and implement standard network change requests.
• Provide support to Tier III network engineers for incident management and projects (site surveys, TEMS, coordinate and install new equipment).
• Perform configuration management functions such as update topology drawings, ensure asset management records are accurate, and conduct inventory.
• Coordinate network operations, maintenance, repairs, or upgrades. (Knowledge of CISCO/Juniper RMA process).
• Layer 1 network experience (CAT5/6, SM/MM Fiber, Serial cables, SFP).
• Layer 2 network experience (ability to configure/troubleshoot switches/routers, MAC addresses, VLANs, port security, applying thin and thick configs.
• Layer 3 network experience (subnetting, familiar with protocols such as OSPF, BGP, HSRP, MPLS, LSP, GRE)
• Configure and troubleshoot layer 2 switching (VLAN’s, Port Security, Thin Configs).
• Perform IOS upgrades for Cisco, Juniper, Brocade and Foundry OS.
• Experience with Visio.
• Familiar with ServiceNow and Confluence.
• May have up to 10% COMSEC responsibilities based on site and team needs.
group id: 10110693a
