CSSP Program Manager

Knowledge Management, Inc. (KMI) has the leadership and experience to deliver innovative technology, logistics and management solutions to meet real mission requirements. KMI is a Minority Business Enterprise (MBE) and Small Disadvantage Business (SDB) that specializes in Logistics, Warehouse Services, Distance Learning/Training, Enterprise Solutions, Financial Management Support, Program Management, Intelligence Analysis & Threat Assessment, and Data Analytics/Operations Research. Since 1998, our solutions and services have helped our clients improve performance, drive cost and operational effectives, and map technology needs for tomorrow's requirements.

Position Summary:
Serve as the primary point of contact for all project task orders within the Cybersecurity Service Provider (CSSP) program, ensuring delivery of high-quality services that consistently exceed expectations. Oversee all aspects of team management including Customer Engagement, Project Management, Quality Assurance, Finance, Inventory, Assessment Support, System Administration, and Procurement/Purchasing. Demonstrate subject matter expertise in the CSSP, as well as in cybersecurity tools, technologies, and policies. Proactively identify, assess, and mitigate risks to ensure project success and continuity.

Title: CSSP Program Manager with Army work Experience
Location: Adelphi, MD
Duration: 1 years, with 4 optional years
Education Level - Master's Degree in Cybersecurity required
Preferred Education - Master's in Cybersecurity, Information Security, or Computer Science with cybersecurity focus
Security Clearance: TS/SCI
Certifications - PMP, CISSP, CISM preferred
Salary: Please let us know your salary request

Key Responsibilities:

• Serve as the primary point of contact for all project task orders, ensuring the delivery of services is of the highest quality and consistently exceeds expectations


• Oversee all aspects of team management, including Customer Engagement, Project Management, Quality Assurance, Finance, Inventory, Assessment Support, System Administration, and Procurement/Purchasing


• Provide daily supervision and clear direction to personnel across all functional areas, ensuring alignment with project goals and objectives


• Proactively identify, assess, and mitigate risks to ensure project success and continuity


• Continuously analyze and propose enhancements to customer support and the delivery of CSSP services


• Implement policy, best practices, and innovative technology to track progress of services and development of capabilities


• Develop resource plans that include costing for software/hardware purchase, maintenance, new and existing capabilities, and consulting services


• Establish, implement, and maintain a Risk Management Plan and a Quality Management Plan


• Provide program status updates and briefings to internal management and senior leadership

Skills:

• Subject matter expertise in CSSP programs


• Knowledge of cybersecurity tools, technologies, and policies across commercial and government sectors


• Strong leadership and personnel management capabilities


• Process improvement and strategic information planning expertise


• Risk assessment and mitigation experience


• Excellent communication and stakeholder management skills


• Proficiency in Tableau Desktop, Salesforce, Microsoft Office (especially Project), and the Atlassian Suite (JIRA, Confluence, Service Desk)


• Project management expertise, including EVM for programs exceeding $100 Million annually

Required Experience:

• Minimum 6 years of experience in cybersecurity program management


• Experience overseeing multiple functional areas in cybersecurity operations


• Proven track record of team leadership and personnel development


• Experience in risk management and mitigation strategies


• Experience with Earned Value Management (EVM) for large programs


• Experience developing and maintaining documentation libraries


• Experience with budget management and financial planning

Preferred Experience:

• 8+ years of cybersecurity program management experience


• Prior experience with DoD CSSP programs


• Background in process improvement implementation


• Experience with cybersecurity compliance frameworks (NIST, RMF, etc.)


• Experience with Change Control Board (CCB) procedures


• Experience developing and maintaining formal agreements between organizations


• Experience with DoD budgeting and financial management processes

Ideal candidate would be coming from:

• US Cyber Command


• DISA


• NSA Cybersecurity Directorate


• Army Cyber Command


• Existing DoD CSSP program


• Major defense contractors with CSSP support experience (Booz Allen Hamilton, CACI, Leidos, etc.)

Equal Employment Opportunity Statement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

E-Verify Statement. Knowledge Management, Inc. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, KMI is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Pay Transparency Non-Discrimination Provision. Knowledge Management, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Disability Statement. If you have a disability and need reasonable accommodation or assistance at any point in the application or onboarding process, please email us at marie@knowledgemanagement.com.