Yesterday
Top Secret
Senior Level Career (10+ yrs experience)
No Traveling
IT - Networking
Washington, DC (On-Site/Office)
Salary Range:
$120,000.00 To $146,000.00 Annually
E-INFOSOL LLC is seeking a highly motivated Sr. Unified Communications Engineer to join our innovative, customer-focused team in Washington, DC, or Quantico, VA.
Clearance Required: Active Top Secret (TS) Clearance
Employment Type: Full-Time, On-Site
Department: Unified Communications / IT Engineering
Position Summary:
We are seeking a highly experienced and security-cleared Senior Unified Communications Engineer to lead the design, configuration, and support of enterprise telephony systems, including Avaya, Managed Secure Telephony Platform (MSTP), and Enterprise VoIP (EVoIP). This role is critical to ensuring secure, reliable, and optimized communication infrastructure in a mission-critical environment.
Core Responsibilities:
Manage and troubleshoot Avaya and MSTP systems to ensure optimal performance and availability.
Oversee all engineering activities related to MSTP configuration, including endpoint connectivity and system integration.
Resolve complex technical issues, including performance bottlenecks and system outages.
Ensure that Avaya and MSTP solutions are aligned with operational and business requirements.
Provide backend engineering support for Tier 4 (T4) telephony-related tickets and incidents.
Secondary Responsibilities:
Maintain and support Enterprise VoIP (EVoIP) systems, ensuring peak performance and reliability.
Deliver secure reach-back support and remote troubleshooting for distributed environments.
Support business process modeling and reengineering initiatives to improve communication workflows.
Collaborate with stakeholders to ensure technical strategies align with evolving business needs and security requirements.
Required Qualifications:
Active Top Secret (TS) Clearance required.
Bachelor’s degree in Information Technology, Engineering, or a related field.
Minimum 10 years of experience in unified communications or telephony engineering roles.
Proven expertise in Avaya, MSTP, and VoIP technologies.
Strong troubleshooting skills and experience resolving complex telephony issues.
Familiarity with Cisco, Microsoft Teams, Microsoft TAC, and Power BI.
Experience working in secure or classified environments.
Preferred Qualifications:
Experience with SAFe (Scaled Agile Framework) methodologies.
Strong documentation and communication skills.
Ability to work independently and collaboratively in high-pressure environments.
About E-INFOSOL
E-INFOSOL is a Service Disabled and Veteran Owned Small Business (SDVOSB) located in the Washington, D.C. metropolitan area. We specialize in building modern and tailored solutions to support our customers’ mission. As a mission-first organization, we deliver Subject Matter Expertise (SME) in cloud computing, virtualization, cyber security, software development and data services. We support the Intelligence Community, Department of Defense, Federal Law Enforcement, Civilian Agencies and the Private Sector.
Through strategic partnerships with top industry players such as Amazon Web Services (AWS), VMware, Microsoft and Nutanix, E-INFOSOL provide an array of IT products and solutions. Combined with our industry expertise, we deliver in-depth knowledge on Government requirements and fully understand NIST and DoD security requirements. Our expertise in the latest technologies combined with our understanding of infrastructure needs and security requirements provides the best combination for achieving innovative and secure environments for Government Agencies and Private Sector.
Career Growth
“Putting People First, Achieving our Mission Together”. E-INFOSOL is a people-first organization focusing on a positive employee culture that inspires creativity and innovation in support of our customers. With opportunities such as reimbursement and bonuses based on completion of certifications, we invest in our employees’ career growth.
Full Time Benefits
Medical – 100% company paid for employees with dependent options
Dental and Vision
Retirement Savings (401k) up to 4% match
Health Savings Account (HSA), FSA and DCFSA
Company-paid Short/Long-term disability (w/ additional supplemental options)
Company-paid Life and AD&D (w/ additional supplemental options)
Generous Paid Time Off and ALL 11 Federal Holidays
Legal and Identity Protection Services
Bonuses for certifications and reimbursement
Employee Perks:
UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance
Company Awards:
SBA 8(a) Certified
SDVOSB
GSA Contract Holder
Inc. 5000
Equal Employment Opportunity Policy
E-INFOSOL LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Website: E-INFOSOL.com
$120,000.00 To $146,000.00 Annually
E-INFOSOL LLC is seeking a highly motivated Sr. Unified Communications Engineer to join our innovative, customer-focused team in Washington, DC, or Quantico, VA.
Clearance Required: Active Top Secret (TS) Clearance
Employment Type: Full-Time, On-Site
Department: Unified Communications / IT Engineering
Position Summary:
We are seeking a highly experienced and security-cleared Senior Unified Communications Engineer to lead the design, configuration, and support of enterprise telephony systems, including Avaya, Managed Secure Telephony Platform (MSTP), and Enterprise VoIP (EVoIP). This role is critical to ensuring secure, reliable, and optimized communication infrastructure in a mission-critical environment.
Core Responsibilities:
Manage and troubleshoot Avaya and MSTP systems to ensure optimal performance and availability.
Oversee all engineering activities related to MSTP configuration, including endpoint connectivity and system integration.
Resolve complex technical issues, including performance bottlenecks and system outages.
Ensure that Avaya and MSTP solutions are aligned with operational and business requirements.
Provide backend engineering support for Tier 4 (T4) telephony-related tickets and incidents.
Secondary Responsibilities:
Maintain and support Enterprise VoIP (EVoIP) systems, ensuring peak performance and reliability.
Deliver secure reach-back support and remote troubleshooting for distributed environments.
Support business process modeling and reengineering initiatives to improve communication workflows.
Collaborate with stakeholders to ensure technical strategies align with evolving business needs and security requirements.
Required Qualifications:
Active Top Secret (TS) Clearance required.
Bachelor’s degree in Information Technology, Engineering, or a related field.
Minimum 10 years of experience in unified communications or telephony engineering roles.
Proven expertise in Avaya, MSTP, and VoIP technologies.
Strong troubleshooting skills and experience resolving complex telephony issues.
Familiarity with Cisco, Microsoft Teams, Microsoft TAC, and Power BI.
Experience working in secure or classified environments.
Preferred Qualifications:
Experience with SAFe (Scaled Agile Framework) methodologies.
Strong documentation and communication skills.
Ability to work independently and collaboratively in high-pressure environments.
About E-INFOSOL
E-INFOSOL is a Service Disabled and Veteran Owned Small Business (SDVOSB) located in the Washington, D.C. metropolitan area. We specialize in building modern and tailored solutions to support our customers’ mission. As a mission-first organization, we deliver Subject Matter Expertise (SME) in cloud computing, virtualization, cyber security, software development and data services. We support the Intelligence Community, Department of Defense, Federal Law Enforcement, Civilian Agencies and the Private Sector.
Through strategic partnerships with top industry players such as Amazon Web Services (AWS), VMware, Microsoft and Nutanix, E-INFOSOL provide an array of IT products and solutions. Combined with our industry expertise, we deliver in-depth knowledge on Government requirements and fully understand NIST and DoD security requirements. Our expertise in the latest technologies combined with our understanding of infrastructure needs and security requirements provides the best combination for achieving innovative and secure environments for Government Agencies and Private Sector.
Career Growth
“Putting People First, Achieving our Mission Together”. E-INFOSOL is a people-first organization focusing on a positive employee culture that inspires creativity and innovation in support of our customers. With opportunities such as reimbursement and bonuses based on completion of certifications, we invest in our employees’ career growth.
Full Time Benefits
Medical – 100% company paid for employees with dependent options
Dental and Vision
Retirement Savings (401k) up to 4% match
Health Savings Account (HSA), FSA and DCFSA
Company-paid Short/Long-term disability (w/ additional supplemental options)
Company-paid Life and AD&D (w/ additional supplemental options)
Generous Paid Time Off and ALL 11 Federal Holidays
Legal and Identity Protection Services
Bonuses for certifications and reimbursement
Employee Perks:
UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on services including Pet Insurance
Company Awards:
SBA 8(a) Certified
SDVOSB
GSA Contract Holder
Inc. 5000
Equal Employment Opportunity Policy
E-INFOSOL LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Website: E-INFOSOL.com
group id: 91078776
