Sr. Training Support Coordinator

Overview

Bowhead Information Technologies Service is seeking an experienced and driven Sr. Training Support Coordinator with a strong technical background in SATCOM to support qualification training for United States Space Command (USSPACECOM).

This role goes beyond coordination and requires a hands-on approach to instruction and technical training delivery, particularly in wideband and/or narrowband satellite communications. The ideal candidate will support both classroom and mission-based simulator instruction, coordinate training schedules, and contribute to courseware development and refinement.

Responsibilities

Essential functions will include:

• Delivering classroom and simulator-based instruction on wideband and/or narrowband SATCOM systems in support of USSPACECOM qualification training.
• Coordinating training schedules, student rosters, and simulator availability to ensure effective course execution.
• Assisting in the development and review of technical courseware, ensuring alignment with training standards and mission objectives.
• Applying Instructional Systems Design (ISD) principles to maintain and improve course content.
• Maintaining training records, tracking student performance, and supporting after-action reviews.
• Collaborating with courseware developers, engineers, and government personnel to ensure instructional content reflects real-world operational requirements.
• Supporting integration of SATCOM simulators into instructional delivery and assisting with troubleshooting during live training sessions.
• Other duties as assigned.

Qualifications

Required Experience:

• Bachelor's degree and 6-8 years of relevant experience in SATCOM operations, training, or instructional support.
• Experience with UHF Narrowband SATCOM systems (e.g., MUOS, legacy UHF satellites)
• Knowledge of tactical communications and mobile warfighter needs
• Familiarity with satellite planning tools and network management systems
• Ability to instruct or develop training for SATCOM terminal operation and configuration

Additional Skills/Experience:

• Hands-on experience operating or managing MUOS-capable systems
• Prior experience in a military SATCOM or tactical communications role
• Proficiency in waveform theory and network access protocols (e.g., TDMA, FDMA, DAMA)
• Familiarity with PEX or other DoD training management systems
• Training Systems Development experience using DAFMAN 36-2675 guidelines

Desired Skills:

• Prior experience supporting Combatant Command, Major Command, or joint SATCOM training programs.
• Experience coordinating with SATCOM stakeholders and participating in mission-focused exercises.
• Certifications or coursework in instructional design, SATCOM systems, RF engineering, or related fields.

Physical Demands:

• Must be able to lift up to 25pounds
• Must be able to stand and walk for prolonged amounts of time
• Must be able to twist, bend and squat periodically

SECURITY CLEARANCE REQUIREMENTS: Must currently hold a security clearance at the Top Secret level with SCI eligibility. US Citizenship is a requirement for Top Secret clearance at this location.

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