Today
Top Secret/SCI
Unspecified
Unspecified
IT - Hardware
Springfield, VA (On-Site/Office)
Job Description
Why Choose Royce Geo, a GRVTY Company
We're not your typical government contracting company, nor do we want to be. At Royce Geo, a GRVTY Company we live for building durable and long-lasting relationships with our clients, providing exceptional service with a CAN'T QUIT / WON'T QUIT attitude. We are creating a culture of winning, optimism, FUN and caring for the person next to you. If you want to work in a real team environment and share the wealth and satisfaction of providing real value to your customer, then this company may be just for you.
Royce Geo, A GRVTY Company, prides ourselves in our values-first approach. Our values of Accountability, Attitude, Communication, Innovation, and Leadership are integrated into how we approach problems, guide our interactions with others, and create the framework for our culture. We recognize and reward our team members that champion these attributes.We offer a competitive benefit package that is designed to attract and retain exceptional talent. We take care of our team members from multiple facets including health, financial and well-being programs:
Your Impact
Transform technology into opportunity as a Systems Administrator with Royce Geo, a GRVTY Company. A career in enterprise IT means connecting and enhancing the systems that matter most. You'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to support our intelligence customer.
Night Shift / Weds (Alt) - Sat 1730-0530ET (Delta Team) 4 on, 3 off / 3 on, 4 off
The Systems Administrator, working as an Operations 24x7 Support Technician, is a mission-essential teammate that actively provides tier 2+ Network & Infrastructure AQL/SLA Compliance and support of data center & user facing systems in an enterprise environment. Systems include but are not limited to: Virtual infrastructure (drive space management, high availability systems, etc), Unix/Linux systems, Microsoft Windows systems, Data Center LAN, Storage solutions, Oracle & SQL database and other high priority systems in support of critical CONUS and OCONUS operations. Ensures 99.99% uptime of enterprise systems in a 24/7 mission critical environment. The Operations Support Technician also provides oversight of the incident management process and the change execution process.
The daily tasks are described as follows:
Required Qualifications:
Desired Qualifications:
EEO Statement
Royce Geo, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.
Anyone requiring reasonable accommodations should email recruiting@grvty.com with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.
About Royce Geo
Established in 2015, Royce Geo has quickly evolved into a well-rounded, diverse, small business tackling some of the most complex issues for our Defense and Intelligence Community clients. We are an award-winning small business firm, providing vital support to our mission partners across four core areas: Geospatial Information Technology, Data Analytics, Intelligence, and Training.
Our team members are highly skilled subject matter experts, who listen and partner with our clients to accomplish the mission. We own the problem and find the solution while upholding the highest standards-to exceed expectations. We take risks and challenge the status quo to deliver innovative and cutting-edge solutions.
Our employee-centric company culture is everything. Even while we grow, our small company mentality continues to exist. We demand inspiration from our leadership, and accountability from all so that we can influence others through our actions. This is Royce Geo.
Why Choose Royce Geo, a GRVTY Company
We're not your typical government contracting company, nor do we want to be. At Royce Geo, a GRVTY Company we live for building durable and long-lasting relationships with our clients, providing exceptional service with a CAN'T QUIT / WON'T QUIT attitude. We are creating a culture of winning, optimism, FUN and caring for the person next to you. If you want to work in a real team environment and share the wealth and satisfaction of providing real value to your customer, then this company may be just for you.
Royce Geo, A GRVTY Company, prides ourselves in our values-first approach. Our values of Accountability, Attitude, Communication, Innovation, and Leadership are integrated into how we approach problems, guide our interactions with others, and create the framework for our culture. We recognize and reward our team members that champion these attributes.We offer a competitive benefit package that is designed to attract and retain exceptional talent. We take care of our team members from multiple facets including health, financial and well-being programs:
- Robust health plan including medical, dental, and vision
- Health Savings Account with company contribution
- Annual Paid Time Off and Paid Holidays
- Paid Parental Leave
- 401k with generous company match
- Training and Development Opportunities
- Award Programs
- Variety of Company Sponsored Events
Your Impact
Transform technology into opportunity as a Systems Administrator with Royce Geo, a GRVTY Company. A career in enterprise IT means connecting and enhancing the systems that matter most. You'll be at the forefront of innovation and play a meaningful part in improving how agencies operate. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team to support our intelligence customer.
Night Shift / Weds (Alt) - Sat 1730-0530ET (Delta Team) 4 on, 3 off / 3 on, 4 off
The Systems Administrator, working as an Operations 24x7 Support Technician, is a mission-essential teammate that actively provides tier 2+ Network & Infrastructure AQL/SLA Compliance and support of data center & user facing systems in an enterprise environment. Systems include but are not limited to: Virtual infrastructure (drive space management, high availability systems, etc), Unix/Linux systems, Microsoft Windows systems, Data Center LAN, Storage solutions, Oracle & SQL database and other high priority systems in support of critical CONUS and OCONUS operations. Ensures 99.99% uptime of enterprise systems in a 24/7 mission critical environment. The Operations Support Technician also provides oversight of the incident management process and the change execution process.
The daily tasks are described as follows:
- Conducting real-time, pro-active SLA Compliance monitoring of compute, cloud and network resources across the enterprise.
- Responding, triaging, and troubleshooting system alerts indicating issues with data center components.
- Conducting hands-on administration and triage of virtual machines, hosts, and other IT devices via vCenter and other virtualized management interfaces. Administration consists of, but is not limited to: assessing all virtual resources, consoling into virtual machines, triaging virtual server issues, and restarting virtual machines.
- Providing first contact response and initial resolution for all associated, technical engineering lanes within the environment
- Accurately log, ticket, and own/escalate incidents resulting from infrastructure events.
- Managing and tracking execution of authorized changes throughout the Change Management life cycle.
- Troubleshooting, accurately tracking and resolving assigned incidents
- Creating and tracking trend reports
- Creating and maintaining standard operating procedures and operational reporting protocol for the purpose of communicating system and network health with upper management, government customers, mission partners, service providers, and agency executives.
- Interacting with vendors to coordinate the maintenance and replacement of hardware that effects high and critical priority systems and environments
- Maintaining extremely accurate, high level reporting of all issues
- Connectivity monitoring and SLA Compliance of cloud-based systems
- Provisioning thin client software
- Actively contributing to continual improvement of IT Operations and processes
Required Qualifications:
- Requires TS/SCI Clearance with the ability to obtain a CI Poly
- Bachelor's Degree in Computer Science, Information Technology, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
- Working in a 24x7, mission-essential Operations environment
- Effective investigation, triage, and troubleshooting of tier 2+ issues in a virtual environment
- Thrives in medium to high complexity environments, demonstrating excellent problem-solving skills and adaptability
- Exceptionally keen attention to detail
- Has an eye for innovation and constantly looks for ways to make the delivery of service more efficient
- 3+ years of experience in systems administration
- Must meet current DoD 8140 IAT Level II requirements or higher
- Working knowledge and understanding of the ITIL V4 framework with the intent of attaining ITIL V4 Foundations certification
- Willingness to technically develop and gain additional technical certification is a must
Desired Qualifications:
- Working experience with ITSM software suites, preferably ServiceNow
- Virtual host and Server administration. Experience with Linux-based operating systems is a plus
- Hands-on administration within a virtualized environment
- Enterprise-level monitoring suites/software (i.e. BMC BPPM/TrueSight, HP NNM, Splunk, WhatsUp Gold, Nagios, etc.)
- Maintaining detailed, operational awareness of various cross-functional, technical disciplines
EEO Statement
Royce Geo, a GRVTY Company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability.
Anyone requiring reasonable accommodations should email recruiting@grvty.com with requested details. A member of the HR team will respond to your request within 2 business days. Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.
About Royce Geo
Established in 2015, Royce Geo has quickly evolved into a well-rounded, diverse, small business tackling some of the most complex issues for our Defense and Intelligence Community clients. We are an award-winning small business firm, providing vital support to our mission partners across four core areas: Geospatial Information Technology, Data Analytics, Intelligence, and Training.
Our team members are highly skilled subject matter experts, who listen and partner with our clients to accomplish the mission. We own the problem and find the solution while upholding the highest standards-to exceed expectations. We take risks and challenge the status quo to deliver innovative and cutting-edge solutions.
Our employee-centric company culture is everything. Even while we grow, our small company mentality continues to exist. We demand inspiration from our leadership, and accountability from all so that we can influence others through our actions. This is Royce Geo.
group id: 90883154
