Today
Top Secret
Early Career (2+ yrs experience)
$70,000 - $80,000
IT - Networking
Raleigh, NC (On-Site/Office)
Day to Day:
• Ability to support either day or night shifts that aligned to a 24x7x365 team supporting customer
mission critical environments.
• A key contributor in the success of managing our client’s endpoints. This is achieved by quickly
resolving incidents that our clients open tickets for and by constantly monitoring the alerts
generated by our tools to resolve incidents before our clients are aware.
• Entry level troubleshooting methodologies to solve problems in broad, complex & unique networks
with mixed media & protocols.
• Entry level wireless network proficiency and associated experience supporting Cisco network
products and protocols as well as command of executional best practices.
• Provide support to internal and external customers during critical service related issues.
• Ability to get to an understanding of customer expectations and manage or set proper expectations.
• Use excellent critical thinking skills and the ability to exercise good judgment and solve problems
quickly and effectively.
Must Have:
• Active TS Clearance or Higher
• Must have IAT 2 level certification (Sec+, CCNA-Security, SySA+, GICSP, GSEC, CND, or SSCP)
• 1-2+ years route/switch experience
• 1-2+ years WLAN experience or comparable knowledge
• 1+ year Help/Service Desk and troubleshooting experience with network managing tools and
ticketing platforms
Pluses:
• CompTIA Net+
• CCNA Certification
• Has used a Network Management System such as Solarwinds, Zenoss, or Thousand Eyes
• Has used a SIEM product such as Kibana or Splunk
• Wireless experience
• Previous experience working in a Network Operations Center
Working Hours: Must be comfortable with working day or night shift – NOC is 24/7, 40-hour week
• Ability to support either day or night shifts that aligned to a 24x7x365 team supporting customer
mission critical environments.
• A key contributor in the success of managing our client’s endpoints. This is achieved by quickly
resolving incidents that our clients open tickets for and by constantly monitoring the alerts
generated by our tools to resolve incidents before our clients are aware.
• Entry level troubleshooting methodologies to solve problems in broad, complex & unique networks
with mixed media & protocols.
• Entry level wireless network proficiency and associated experience supporting Cisco network
products and protocols as well as command of executional best practices.
• Provide support to internal and external customers during critical service related issues.
• Ability to get to an understanding of customer expectations and manage or set proper expectations.
• Use excellent critical thinking skills and the ability to exercise good judgment and solve problems
quickly and effectively.
Must Have:
• Active TS Clearance or Higher
• Must have IAT 2 level certification (Sec+, CCNA-Security, SySA+, GICSP, GSEC, CND, or SSCP)
• 1-2+ years route/switch experience
• 1-2+ years WLAN experience or comparable knowledge
• 1+ year Help/Service Desk and troubleshooting experience with network managing tools and
ticketing platforms
Pluses:
• CompTIA Net+
• CCNA Certification
• Has used a Network Management System such as Solarwinds, Zenoss, or Thousand Eyes
• Has used a SIEM product such as Kibana or Splunk
• Wireless experience
• Previous experience working in a Network Operations Center
Working Hours: Must be comfortable with working day or night shift – NOC is 24/7, 40-hour week
group id: 10112344
Defining Company Culture
