Yesterday
Top Secret/SCI
Unspecified
Unspecified
Offutt Air Force Base, NE (On-Site/Office)
Problem/Risk Manager
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
The Opportunity:
Join CACI as a Problem/Risk Manager for the provision of IT services under the SCITLS contract supporting USSTRATCOM. You'll be a key member of our innovative IT Service Management Office (ITSMO), driving problem and risk identification and resolution/mitigation efforts across the organization.
In this role, you'll establish and maintain a comprehensive Problem Management database in the IT Service Management System, oversee risk management processes, and coordinate with various teams to identify and mitigate risks. You'll be responsible for in-depth incident analysis, trend identification, and driving the process to resolve problems. This position offers the opportunity to work autonomously, developing methodologies and presenting solutions to complex problems. Your strategic thinking and analytical skills will be crucial in balancing reactive problem-solving with proactive risk management.
This position supports U.S. Strategic Command (USSTRATCOM) in Omaha, Nebraska, and is contingent upon award of the USSTRATCOM SCITLS contract.
Responsibilities:
Problem/Risk Manager, Senior:
Qualifications:
Required:
Desired:
-
________________________________________________________________________________________
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
________________________________________________________________________________________
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here .
The proposed salary range for this position is:
$78,000 - $163,800
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
* * *
The Opportunity:
Join CACI as a Problem/Risk Manager for the provision of IT services under the SCITLS contract supporting USSTRATCOM. You'll be a key member of our innovative IT Service Management Office (ITSMO), driving problem and risk identification and resolution/mitigation efforts across the organization.
In this role, you'll establish and maintain a comprehensive Problem Management database in the IT Service Management System, oversee risk management processes, and coordinate with various teams to identify and mitigate risks. You'll be responsible for in-depth incident analysis, trend identification, and driving the process to resolve problems. This position offers the opportunity to work autonomously, developing methodologies and presenting solutions to complex problems. Your strategic thinking and analytical skills will be crucial in balancing reactive problem-solving with proactive risk management.
This position supports U.S. Strategic Command (USSTRATCOM) in Omaha, Nebraska, and is contingent upon award of the USSTRATCOM SCITLS contract.
Responsibilities:
Problem/Risk Manager, Senior:
- Establishes and maintains a Problem Management database of errors/issues
- Applies expertise conducting problem management, diagnosing the underlying root cause of incidents, events, and issues to identify solutions
- Identifies, tracks, and interprets trend analyses to identify resolutions for potential and ongoing issues
- Creates/implements teams to target or resolve specific problems and facilitates restoration of enterprise capabilities in coordination with the Government
- Engages and coordinates technical resources and actions across IT support teams
- Performs notifications and escalations IAW applicable policies, procedures, regulations, and directives for reporting Commander's Critical Information Requirements (CCIRs), Director's Critical Information Requirements (DCIRs), Priority Intelligence Requirements (PIRs), and other information requirements
- Performs trend analysis on incidents, developing and publishing reports, as directed
- Manages and mitigates risks proactively to prevent problems/issues; implements Issue Management if risk cannot be mitigated
- Operates with appreciable latitude in developing methodology and presenting solutions to problems
Qualifications:
Required:
- Current Top Secret security clearance with SCI eligibility
- Bachelor's degree in science (BS) or a bachelor's degree in arts (BA)
- A minimum of 7 years of experience in Problem Management and/or Risk Management
- A bachelor's degree or higher from an ABET* (Accreditation Board for Engineering and Technology) accredited program in cybersecurity, computer science, or a related field OR
- A bachelor's degree or higher from an institution designated as a Center of Academic Excellence (CAE)* in Cyber Defense Education by the National Security Agency (NSA) and the Department of Homeland Security (DHS) OR
- Possess and maintain the Defense Acquisition University (DAU) CCYB 002A Cybersecurity for Program Managers Credential. This credential is obtained by completing an 8-hour course and requires recertification every three years. If not already held, the successful candidate must obtain this credential within 6 months of hiring, completed outside of regular work hours. The employee will be responsible for maintaining this credential throughout their employment by completing the required recertification every three years. AND
- Have completed the Defense Acquisition University (DAU) CLE 074 Cybersecurity Throughout DoD Acquisition course. This is a 4-hour course. If not already completed, the successful candidate must finish this course within 6 months of hiring, completed outside of regular work hours.
Desired:
- ITIL 4 Specialist: Create, Deliver and Support (CDS) certification OR
- Completion of the ITIL 4 Practitioner: Problem Management Course
-
________________________________________________________________________________________
What You Can Expect:
A culture of integrity.
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
An environment of trust.
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
A focus on continuous growth.
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
Your potential is limitless. So is ours.
Learn more about CACI here.
________________________________________________________________________________________
Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here .
The proposed salary range for this position is:
$78,000 - $163,800
CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.
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