Business Process Analyst (BPA), Journeyman

Position: Business Process Analyst (BPA), Journeyman
Location: USSOCOM Virginia Beach, 100% on-site
Clearance: Top Secret (with SCI eligibility)
Requisition: 2025.11.1.6.03.22

Job Description:

The BPA Journeyman shall analyze business processes and document use cases to support more efficient decision-making and operations for the Knowledge Management (KM) office. As a member of an Agile team working in an Azure DevOps environment, the BPA will report to the Senior Analyst and Site Lead. He/She will be responsible for the following:

• Interface with stakeholders to analyze and define data requirements and specifications;

• Perform needs analysis to determine opportunities for new and improved business process solutions;

• Identify organizational inefficiencies using process improvement methodologies such as Agile, Lean, Six Sigma, or Business Process Re-engineering;

• Help define project scope and objectives based on customer requirements;

• Communicate orally and in writing with groups or individuals, using multiple digital media and transmission means, to collect and convey information;

• Document business process solutions using industry standard flowcharting, modeling, and documentation conventions;

• Provide technical and user guide documentation for each process or project that includes the policy or procedures necessary and associated security requirements;

• Provide end-user documentation for each new process delivered, such documentation shall be delivered in the form of easily accessible platforms;

• Develop and implement quantitative and qualitative methods for measuring the impact of process improvement initiatives;

• Translate business needs into analytics, reporting requirements, and ensure successful delivery of end-user reporting solutions;

• Coordinate with systems architects and developers, as needed, to provide oversight in the development of design solutions.

Qualifications:

Knowledge, Skills, and Abilities. At least five (5) years of documented experience in the following:

• Knowledge of the capabilities and functionality associated with various technologies for organizing and managing information;

• Knowledge of organizational process improvement concepts and process maturity models;

• Skill in interfacing with customers and the interpretation and translation of customer requirements into operational capabilities;

• Ability to create business process maps or other workflow visualization tools;

• Ability to manage multiple projects simultaneously and analyze and measure the impacts of completed projects;

• Ability to communicate effectively with audiences of varying technical levels and collaborate effectively with others;

• Ability to assess and prioritize backlog requirements and;

• Ability to function effectively in a dynamic, fast-paced environment.

Education:

• High School diploma required, plus the five to ten (5-10) years or more of experience. OR

• Degree in Information Systems or Business Process Engineering, plus one to two (1-2) years of experience.

Certifications:

• Lean or Six Sigma Green Belt/AgilePM Foundation or equivalent certification. May accept formal training with a certificate of completion.

**Employment is contingent upon the successful completion of a background check and drug screening**