Unified Communications Engineer (Senior)

General Dynamics Information Technology

Today
Top Secret/SCI
Unspecified
Unspecified
Engineering - Electrical
Washington, DC (On-Site/Office)

Deliver solutions to complex problems as a Unified Communication Engineer at GDIT. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. With a career in systems engineering, you'll make the end user's experience your priority and we'll make your career growth ours.

At GDIT, people are our differentiator. As a member of our team you will help ensure today is safe and tomorrow is smarter. Our work depends on a Top Secret Cleared, Unified Communications Engineer joining our team to provide state-of-the-art Information Technology (IT) engineering and management leadership to enable the Federal Bureau of Investigation ( FBI ) to increase mission success and enhance mission capabilities in the critical areas of national security, law enforcement, intelligence, counterintelligence, and counterterrorism.

HOW A UNIFIED COMMUNICATIONS ENGINEER WILL MAKE AN IMPACT:
  • Manages and troubleshoots Avaya and MSTP (Managed Secure Telephony Platform) systems.
  • Oversees all engineering activities related to MSTP configuration and ensuring proper endpoint connectivity.
  • Resolving technical issues within systems, troubleshooting performance problems, and ensuring operations efficiently.
  • Ensures that Avaya and MSTP solutions are configured and optimized to meet business needs.
  • Maintaining and supporting EVoIP (Enterprise Voice over IP) systems, ensuring they are functioning at peak performance.
  • Provides essential back-end engineering support for troubleshooting MSTP and resolving T4 tickets related to telephony issues, ensuring timely and effective solutions.
  • Provides business process modeling and reengineering support
  • Provides secure reach-back supports
  • Ensures that technical strategies align with business needs


WHAT YOU'LL NEED TO SUCCEED:

EDUCATION: Bachelor of Science in engineering, computer science, or other equivalent technical discipline (may substitute with commensurate work experience).

REQUIRED EXPERIENCE: 5+ years of related experience

REQUIRED TECHINICAL SKILLS: Experience in Avaya, Managed Secure Telephony Platform (MSTP), Cisco, Microsoft TAC, Power Bi, SAFe

CLEARANCE: Top Secret

LOCATION: Washington, DC

GDIT IS YOUR PLACE:
  • 401K with company match
  • Comprehensive health and wellness packages
  • Rest and recharge with paid vacation and holidays


Work Requirements
group id: 90979310

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