Today
Top Secret/SCI
Unspecified
Unspecified
IT - Support
Annapolis, MD (On-Site/Office)
Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
Provides end-user software and hardware troubleshooting
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Assists in the administration of e-mail, Microsoft office, etc.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Maintains current knowledge of relevant technology as assigned
EDUCATION AND EXPERIENCE: AA/AS, 8+ years of experience
Two certifications are required for the program:
1. Security+ CE or another 8570 Cert
2. PWS 9.1 cert
Work Requirements
Provides end-user software and hardware troubleshooting
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Assists in the administration of e-mail, Microsoft office, etc.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Maintains current knowledge of relevant technology as assigned
EDUCATION AND EXPERIENCE: AA/AS, 8+ years of experience
Two certifications are required for the program:
1. Security+ CE or another 8570 Cert
2. PWS 9.1 cert
Work Requirements
group id: 90979310
