UI/UX DESIGNER - VIRGINIA - URGENT

Job Category: GovTech

Job Title: UI/UX DESIGNER - VIRGINIA - URGENT

Job Type: Full-time

Clearance Level: Top Secret/SCI - Full Scope Polygraph

Work Arrangement: On-site

Job Location: Tysons VA

Background

• Collaborate to define a future customer experience-led vision for the business, and required capabilities to deliver it
• Assess the impact and contribute to the business case
• Conduct business analysis and opportunity modeling through stakeholder interviews and customer experience touchpoint design
• Lead customer-centric strategy focused project streams and pitches
• Ensure alignment with defined business goals throughout the service design process and the creation of services roadmaps
• Interpret customer needs to effectively communicate and present service strategies
• Inform go to market strategy for experiences to maximize value
• A creative problem solver and design leader, skilled in the team sport of crafting solutions that are smart, simple and lovable
• Analyze the needs of the target users and how they perform tasks to create an optimized user experience
• Expertly apply complex user interface & interaction design principles
• Guide persona, archetype, or mindset development, user journey/flow creation, task analysis, and information architecture creation
• Define & guide the planning, execution, & synthesis of user research and usability testing, and ensure research translates into meaningful ideation and actionable recommendations

Requirements

• Bachelor's degree
• 5-8+ years experience delivering interface design solutions for clients
• 5+ years experience demonstrating proficiency or expertise in relevant professional design software such as adobe creative suite (with an emphasis on XD), inVision, and more
• 5+ years experience with user research and usability testing
• Excellent written and oral presentation skills, including facilitation of small to large groups (5-30+ people)
• Ability to provide clear, articulate rationale for design choices and approach
• Expertise with agile methodology and ability to work in iterative product design cycles

Preferred

• Experience using scrappy design tools like paper and slides
• Background in software engineering or familiarity with custom development practices to effectively communicate with a highly technical, multidisciplinary team
• Experience delivering design products across multiple networks
• Experience leading teams of designers/creatives (3-7+ people)
• Ability to translate user research findings into design requirements and design deliverables