Tools Systems Engineer

Must possess a solid understanding of event management, system/application health server operating system, agent and agentless monitoring, network, application and end-point performance, tuning and measurements. The candidate will ensure the COTS products function properly in a secure environment with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
• Assist with testing and deploying hotfixes/patches/new releases of the tools suite.
• Assist with development of knowledge articles, documentation, and work instructions used by the Tools Team and tools users.

Required Skills

Brocade
Cisco
Juniper JUNOS Network Operating System
Must be a self-starter with strong attention to detail
Network Device (firewall/router/switch) System Administration
Palo Alto
Proficient in Linux/UNIX commands
Proficient in Windows Server OS
RHEL 7x, 8x, or 9x
RHEL/Linux Server Administration
Web Applications
Windows Server 2016, 2019, or 2022
Windows Server Administration

Desired Skills

Application/SA Experience with the OpenText Ops Bridge Suite
Experience in Python, R, JavaScript, or Perl programming; or UNIX scripting
Experience with OpenText Application Performance Management (APM)
Experience with OpenText Business Process Monitor (BPM)
Experience with OpenText OPTIC Data Lake
Experience with OpenText Operations Bridge Reporter (OBR)
Python
Splunk