Casualty Operations Coordinator

Duties

• As a Casualty Operations Coordinator, you will perform the following duties which is not all inclusive list:
• Evaluate existing Casualty Assistance policies, procedures and guidance to determine the nature and scope of required changes.
• Provide information to next of kin regarding the removal, preparation, transportation and interment of remains.
• Ensure burial honors and entitlements are given to all veterans in accordance with applicable laws, regulations and guidance.
• Determine benefits and entitlements due (i.e. Service-member's Group Life Insurance, Veteran's Life Insurance, Social Security, or other benefits) to beneficiaries.
• Analyze and identify factors contributing to problems within the Casualty Assistance program and recommend solutions.
• Maintain the Casualty Assistance database to provide current and accurate information.
• Prepare briefings and position papers to provide information regarding the Casualty Assistance program.
• Brief high level officials on policies concerning the Casualty Assistance program.
• Respond to inquiries concerning beneficiary claims for benefits and entitlements.
• Present training on entitlements and benefits, military funeral honors and casualty assistance to military and civilian organizations.

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position may require unscheduled and/or irregular duty hours which may include evenings, weekends and holidays in support of mission requirements.
• This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
• This position is subject on-call duty 24 hours a day, 7 days a week, including weekends and holidays, as needed.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See for an extensive list of document requirements for all employment authorities.

• Current Army Materiel Command (AMC) employees with competitive status

• Current Civilian Employees of the Command
• Interagency Career Transition Assistance Plan
• Land Management Workforce Flexibility Act
• Military Spouses, under Executive Order (E.O.) 13473
• Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible
• Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
• Priority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability Retirement
• Priority Placement Program, DoD Retained Grade Preference Eligible
• Veterans Employment Opportunity Act (VEOA) of 1998

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

Specialized Experience required: One year of specialized experience which includes experience coordinating the disposition of remains and personal effects of deceased service members; coordinating burial ceremonies and advising on military funeral honors; and/or, counseling beneficiaries of deceased service members on benefits and entitlements (i.e. Service members Group Life Insurance (SGLI), Death Gratuity, Social Security or other VA benefits). This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09).

OR

Education: Ph.D or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such as: Mortuary Science.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages.

Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: .

Additional information

• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position requires a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• The use of illegal drugs by Federal employees, whether on duty or off duty, is contrary to the efficiency of the service. The legalization and/or decriminalization of marijuana by some states has no impact on Federal law. The use and/or possession of marijuana remains illegal for Federal employees.
• Direct deposit of pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet.
• This is a(n) Military Personnel Management position aligned under the Human Capital & Resource Management (HC/RM) Career Management Directorate.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit for more information.
• Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.
• Recruitment and relocation incentives MAY be authorized.
• Salary negotiations for candidates new to Federal service MAY be authorized.
• Student loan repayment MAY be authorized.
• Credit for prior non-Federal experience and certain military service for leave accrual rates MAY be authorized.