Corporate IT Systems Administrator

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Corporate IT Systems Administrator for a full-time position.

Position Summary:

The Corporate IT Systems Administrator is responsible for the day-to-day administration, support, security, and maintenance of NuAxis Innovations' corporate technology environment. Reporting to the Director, Program Management Office, this position provides hands-on technical support across cloud infrastructure, networks, endpoints, corporate systems, websites, user access, software licensing, and IT assets at the Corporate Headquarters in Vienna, VA.

This role serves as a primary internal technical resource for employees and helps ensure the company's technology environment is secure, reliable, properly licensed, documented, and aligned with organizational requirements. The successful candidate will independently resolve routine and moderately complex issues, identify recurring problems and risks, improve processes, and escalate advanced infrastructure or security matters when appropriate.
Key Responsibilities
Azure & Cloud Administration

· Support the administration, maintenance, and documentation of the company's Microsoft Azure environment.

· Monitor Azure resources, configurations, permissions, and usage; assist with cloud troubleshooting and optimization.

· Maintain appropriate administrative access and escalate architecture, security, or capacity concerns.
Microsoft 365, Identity & Access Management

· Administer Microsoft 365 accounts, groups, licenses, permissions, and related services.

· Support Microsoft Entra ID administration, including authentication, multifactor authentication, role-based access, and account recovery.

· Provision, modify, review, and remove access based on approved business requirements and least-privilege principles.

· Monitor usage and licensing and identify opportunities to reclaim or optimize licenses.
Network & Firewall Administration

· Administer and support corporate wired, wireless, remote-access, and VPN connectivity.

· Configure, monitor, troubleshoot, and maintain network equipment and services.

· Administer corporate firewall configurations and access in accordance with established security requirements.

· Maintain network and firewall documentation and coordinate escalated support with vendors or specialized resources.
Endpoint, Imaging & Asset Management

· Configure, image, deploy, maintain, and support company computers and related equipment.

· Administer endpoints through Microsoft Intune and other approved management tools.

· Maintain standard device configurations and support operating system, application, security, and configuration updates.

· Manage the IT asset lifecycle, including inventory, assignment, transfer, recovery, replacement, secure disposition, warranty status, and refresh planning.
Software & License Administration

· Administer corporate software subscriptions, licenses, user assignments, renewals, and administrative ownership.

· Provision and remove software access as employees join, leave, or change roles.

· Maintain accurate records of applications, licenses, administrative accounts, and assigned users.

· Coordinate software purchasing and renewal requirements with Finance, Procurement, and business owners.
Website Administration

· Support the administration and maintenance of NuAxis internal and external websites.

· Coordinate website updates, permissions, availability, and technical troubleshooting with internal stakeholders and external vendors.

· Maintain appropriate administrative access and supporting technical documentation.
Internal Customer Support

· Serve as a primary point of contact for internal IT support requests.

· Troubleshoot issues involving computers, software, Microsoft 365, accounts, permissions, connectivity, and corporate applications.

· Document, prioritize, resolve, and appropriately escalate service requests while communicating status and resolution clearly.

· Identify recurring issues and recommend permanent fixes, automation, documentation, or process improvements.
Employee Lifecycle Support

· Provision employee accounts, equipment, software licenses, and approved access for onboarding.

· Modify access and licensing when employee responsibilities change.

· Disable accounts, revoke access, recover licenses, and coordinate equipment return during offboarding.

· Maintain records demonstrating completion of employee lifecycle activities.
Security, Compliance & Process Documentation

· Implement established access-control, endpoint-security, and IT operating requirements.

· Identify and promptly escalate suspected security incidents, vulnerabilities, and configuration risks.

· Support remediation, audits, assessments, and evidence collection related to corporate IT systems.

· Maintain procedures, work instructions, configuration records, access records, inventories, and other required operational documentation.

· Support IT processes and documentation required by CMMI and other applicable management-system requirements.
Required Qualifications

· Bachelor's degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related discipline, or an equivalent combination of education, training, and relevant experience.

· Three to five years of relevant experience in IT systems administration, infrastructure administration, or corporate IT support.

· Comptia A+

· Hands-on experience supporting Microsoft Azure and Microsoft 365 environments.

· Experience with Microsoft Entra ID, identity and access management, permissions, multifactor authentication, and role-based access.

· Experience administering Windows endpoints and endpoint-management technologies such as Microsoft Intune.

· Experience supporting corporate networks, VPNs, firewalls, and network troubleshooting.

· Experience imaging, deploying, maintaining, and troubleshooting computers and peripherals.

· Experience with IT asset management and software-license administration.

· Demonstrated learning agility, including the ability to quickly understand new technologies, troubleshoot unfamiliar systems, and independently develop proficiency with evolving tools and platforms.

· Strong troubleshooting, analytical, organizational, and technical-documentation skills.

· Ability to communicate technical issues clearly to technical and nontechnical audiences, manage competing priorities, protect sensitive information, and escalate issues appropriately.
Preferred Qualifications

· Experience supporting CMMI requirements, processes, documentation, or assessments.

· Current Microsoft Azure certification, such as Microsoft Certified: Azure Administrator Associate.

· Additional Microsoft 365, endpoint administration, networking, or security certification.

· Experience using Nextthink for digital employee experience, endpoint visibility, or IT operations.

· Familiarity with Barracuda Backup or comparable backup, recovery, and disaster-recovery technologies.

· Familiarity with Drupal administration, including user access, modules, updates, configuration, and technical troubleshooting.

· Experience working in a government contracting environment.

· Experience supporting internal and external corporate websites.
Core Technologies & Areas of Responsibility

Microsoft Azure • Microsoft 365 • Microsoft Entra ID • Microsoft Intune • Nextthink • Windows • Networking • Firewalls and VPN • Endpoint Management • IT Asset Management • Software Licensing • Website Administration • Identity and Access Management
Success in This Role

· Employee accounts, equipment, access, and licenses are provisioned and removed accurately and on time.

· Hardware, software, and licensing inventories are complete, current, and reconcilable to employee records.

· Endpoints, networks, and cloud services are actively administered, documented, and supported.

· Internal support requests are resolved promptly or escalated with clear documentation and ownership.

· Administrative access and security-related issues are identified, documented, remediated, or escalated appropriately.

· Recurring IT activities become more standardized, measurable, and automated over time.
Working Relationships

This position works closely with the Program Management Office, People & Culture, Information Security, Finance and Procurement, program and delivery leadership, employees and managers, and external technology vendors and service providers.

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.

NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!

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