Job Requirements
Holloman AFB, NM
Secret Polygraph not specified
Mid Level Career (5+ yrs experience)
Salary not specified
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Job Description
Job Summary:
M1 Support Services’ IT Functional System Administrator Administers and supports enterprise network and desktop environments, ensuring reliable, secure, and efficient operation of all IT systems and peripherals. Responsible for installation, configuration, maintenance, and troubleshooting of hardware, software, and network components, including user support for desktop systems, printers, and connected devices. Serves as the primary Information Assurance lead, managing network security protocols, access controls, and compliance requirements in alignment with applicable United States Department of Defense standards. Provides technical guidance and training to end users while maintaining system integrity, resolving issues, and supporting continuous improvement of IT operations within a mission-critical environment.
Primary responsibilities include but are not limited to the following:
Integrates, configures, tests, monitors, analyzes, controls, maintains, repairs, and restores T-38 functional computer systems to optimize and maintain top performance. Independently capable of intricate troubleshooting, diagnostics, installation and repairs of computer systems, peripherals, network cables and network devices.
Administers and maintains T-38 maintenance functional servers, applications and information systems. Ensures functional servers, peripherals communication devices, network cables and operating system/application software are properly installed and configured for network operation and are available to customers.
Loads software, manages user accounts and permissions, prepares and submits required reports, troubleshoots and repairs systems.
Must possess a strong working knowledge of the functional applications as well as the network environment, associated procedures and analysis techniques.
Provides technical solutions for functional system upgrades and new requirements.
Monitors systems to ensure optimal performance. Apprise management of resource requirements and deficiencies.
Assist system users with application use, security requirements, and related problems.
Adheres to applicable government directives, base policies and local operating instructions.
Performs other related duties as assigned. Monitors trouble calls and work orders.
Capable of performing administrator duties on all network systems in the section.
Maintains integrity and security of system equipment, software, files, and assists with training managers/technicians.
Other duties as assigned.
Qualifications and Experience:
Bachelor’s degree in IT, Cybersecurity, Data Science, Information Systems or a High School Diploma and IT experience.
Member must hold a Secret Clearance or above.
Member must be Security+ certified at a minimum.
Must possess a strong working knowledge of the functional applications as well as the network environment, associated procedures and analysis techniques.
Provides technical solutions for functional system upgrades and new requirements.
5-10 years of IT technical or networking experience is required • Comp TIA A+ certification required
Prospective employee must have knowledge/experience with Microsoft Office products specifically
Microsoft Access and SharePoint.
Must be able to speak, read, write, and understand English
Must be able to obtain and retain appropriate security clearance.
Possess a valid driver’s license
Working Conditions:
Work is performed in a combination of office and operational environments, including server rooms, equipment closets, and user workspaces
Requires prolonged periods of sitting and computer use, with occasional standing, walking, bending, and lifting of IT equipment (e.g., computers, monitors, printers, networking hardware)
May involve installation and maintenance activities in confined spaces, under desks, or in cable management areas
Requires handling and organization of network cabling and peripheral equipment
May require occasional after-hours, weekend, or on-call support to address system outages or perform maintenance
Exposure to varying noise levels and temperature conditions, particularly in server or equipment rooms
Must adhere to all applicable safety, cybersecurity, and information assurance protocols
M1 Support Services, headquartered in Westlake, Texas provides a variety of professional, technical, and maintenance services to the Department of Defense and government agencies.
M1 Support Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, or veteran status.
M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and Dependent Life, AD&D, Short-and Long-term Disability. We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a free Employee Assistance Program.
M1 Support Services’ IT Functional System Administrator Administers and supports enterprise network and desktop environments, ensuring reliable, secure, and efficient operation of all IT systems and peripherals. Responsible for installation, configuration, maintenance, and troubleshooting of hardware, software, and network components, including user support for desktop systems, printers, and connected devices. Serves as the primary Information Assurance lead, managing network security protocols, access controls, and compliance requirements in alignment with applicable United States Department of Defense standards. Provides technical guidance and training to end users while maintaining system integrity, resolving issues, and supporting continuous improvement of IT operations within a mission-critical environment.
Primary responsibilities include but are not limited to the following:
Integrates, configures, tests, monitors, analyzes, controls, maintains, repairs, and restores T-38 functional computer systems to optimize and maintain top performance. Independently capable of intricate troubleshooting, diagnostics, installation and repairs of computer systems, peripherals, network cables and network devices.
Administers and maintains T-38 maintenance functional servers, applications and information systems. Ensures functional servers, peripherals communication devices, network cables and operating system/application software are properly installed and configured for network operation and are available to customers.
Loads software, manages user accounts and permissions, prepares and submits required reports, troubleshoots and repairs systems.
Must possess a strong working knowledge of the functional applications as well as the network environment, associated procedures and analysis techniques.
Provides technical solutions for functional system upgrades and new requirements.
Monitors systems to ensure optimal performance. Apprise management of resource requirements and deficiencies.
Assist system users with application use, security requirements, and related problems.
Adheres to applicable government directives, base policies and local operating instructions.
Performs other related duties as assigned. Monitors trouble calls and work orders.
Capable of performing administrator duties on all network systems in the section.
Maintains integrity and security of system equipment, software, files, and assists with training managers/technicians.
Other duties as assigned.
Qualifications and Experience:
Bachelor’s degree in IT, Cybersecurity, Data Science, Information Systems or a High School Diploma and IT experience.
Member must hold a Secret Clearance or above.
Member must be Security+ certified at a minimum.
Must possess a strong working knowledge of the functional applications as well as the network environment, associated procedures and analysis techniques.
Provides technical solutions for functional system upgrades and new requirements.
5-10 years of IT technical or networking experience is required • Comp TIA A+ certification required
Prospective employee must have knowledge/experience with Microsoft Office products specifically
Microsoft Access and SharePoint.
Must be able to speak, read, write, and understand English
Must be able to obtain and retain appropriate security clearance.
Possess a valid driver’s license
Working Conditions:
Work is performed in a combination of office and operational environments, including server rooms, equipment closets, and user workspaces
Requires prolonged periods of sitting and computer use, with occasional standing, walking, bending, and lifting of IT equipment (e.g., computers, monitors, printers, networking hardware)
May involve installation and maintenance activities in confined spaces, under desks, or in cable management areas
Requires handling and organization of network cabling and peripheral equipment
May require occasional after-hours, weekend, or on-call support to address system outages or perform maintenance
Exposure to varying noise levels and temperature conditions, particularly in server or equipment rooms
Must adhere to all applicable safety, cybersecurity, and information assurance protocols
M1 Support Services, headquartered in Westlake, Texas provides a variety of professional, technical, and maintenance services to the Department of Defense and government agencies.
M1 Support Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, or veteran status.
M1 Support Services offers a comprehensive benefits package including several options for Medical, Dental, Vision, Life and Dependent Life, AD&D, Short-and Long-term Disability. We also offer Flexible Spending Accounts for qualified health and dependent care expenses, as well as a free Employee Assistance Program.
group id: 10177551
