Technical Trainer

MANTECH seeks a motivated, career and customer-oriented Technical Trainer to join our team in Chantilly, VA. This is an onsite position.

The Technical Trainer will leverage their strong instructional and technical background to design, develop, and deliver comprehensive end-user training programs for custom software solutions, supporting operational excellence across sponsor environments.

Responsibilities include but are not limited to:

• Design, develop, and deliver engaging technical training programs and interactive classroom courses for custom software solutions and peripheral device management.
• Instruct participants across one-on-one, small group, large group, and virtual training environments while conducting detailed training needs analyses.
• Design curriculum and distance learning materials, including content outlines, interactive simulations, storyboards, and Section 508-compliant courseware.
• Establish comprehensive project training plans, define delivery approaches, and manage small-scale training projects from vision through implementation.
• Review application development user stories and technical features to determine operational impacts and update instructional documentation accordingly.
• Prepare clear, instructionally sound student materials, including course manuals, instructor guides, job aids, and evaluation instruments.
• Coordinate and deliver remote training to the user community while monitoring training performance metrics and reporting progress to program leadership.

Minimum Qualifications:

• Bachelor's degree in Education, Information Technology, or a related field with 5 + years of experience in classroom instruction or technical training.
• Demonstrated knowledge of Instructional Systems Design (ISD) methodologies and adult learning principles.
• Possession of exceptional written and verbal communication skills with a proven track record delivering effective customer-oriented presentations.
• Strong understanding of computer systems, IT hardware peripherals, operating systems, and technical terminology in business environments.
• Hands-on proficiency utilizing Microsoft 365 productivity tools to create instructional documentation and reporting artifacts.
• Ability to travel at least 5% domestically as required by mission needs.

Preferred Qualifications:

• Experience utilizing multimedia development tools such as Adobe Captivate, Articulate 360, or Camtasia to create interactive courseware.
• Experience hosting and facilitating remote instructional sessions using enterprise webinar platforms such as Microsoft Teams, Webex, or Zoom.
• Familiarity with enterprise platforms such as ServiceNow and Salesforce.
• Prior experience providing technical training in federal government contracting or sponsor environments.

Clearance Requirements:

• Must be a U.S. Citizen and able to obtain and maintain an Interim Secret clearance prior to starting this position.

Physical Requirements:

• Must be able to remain in a stationary position 50% of the time.
• Needs to occasionally move about inside the office to access file cabinets, office machinery, and peripheral devices.
• Frequently communicates with co-workers, management, and customers, which may involve delivering technical briefings and training presentations.
• Must be able to review, decipher, and exchange accurate information in technical documentation and service requests.