Document Care Specialist

Clerk III - Document Care Specialist

Prepare, organize, index, scan, and quality-check confidential client documents for digital conversion. Work on site in a high-volume production environment, following client privacy, security, and quality procedures. Report issues that may affect document accuracy, security, quality, or project timelines.

Key Responsibilities

• Remove staples, clips, and bindings; sort, organize, and batch documents in the correct order.
• Enter and verify document information in client systems; apply project indexing rules.
• Operate production scanners and related software according to established procedures.
• Check digital images for missing, misordered, skewed, cut-off, or unreadable pages; rescan as needed.
• Escalate unclear information and document or equipment issues to the supervisor.

Qualifications

• High school diploma or equivalent.
• Basic computer skills and ability to learn scanning and document management software.
• Typing speed of approximately 50 words per minute.
• Strong attention to detail; ability to follow instructions and perform repetitive tasks accurately.
• Dependable attendance and ability to work independently or as part of a team.
• Prior document, scanning, data-entry, records, or production experience is helpful but not required.

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