Field Service Representative - Directed Energy Systems

The Opportunity

NexTech Solutions (NTS) is seeking a Field Service Representative to provide technical, operational, and maintenance support for Laser Support Equipment (LSE) installed on Directed Energy (DE) systems. This position will serve as the primary customer-facing technical representative, responsible for troubleshooting, repairing, and maintaining power and thermal management subsystems in both field and depot environments.

The ideal candidate will have hands-on experience performing preventive maintenance, system diagnostics, and equipment repairs. This role also requires close coordination with customers, program personnel, and engineering teams to resolve technical issues, ensure equipment readiness, and provide timely status updates and reports.

Key Responsibilities (Principal Duties and Accountabilities *Essential Functions)

• Perform routine and advanced maintenance, troubleshooting, and repairs on Laser Support Equipment (LSE) and associated subsystems.
• Conduct preventive maintenance checks and services (PMCS) to ensure equipment reliability and operational readiness.
• Perform routine inspections, diagnose equipment malfunctions, and complete necessary repairs or component replacements.
• Maintain accurate maintenance records, equipment history cards, and service documentation.
• Prepare and submit required weekly and monthly maintenance reports using Microsoft Office applications.
• Coordinate with customers, program personnel, and engineering teams to communicate equipment status, troubleshoot issues, and support timely resolution of technical problems.