Systems Engineer

This role supports the collaborative, multi-disciplinary Global Command and Control Systems - Maritime (GCCS-M) Product Support Team (PST) by providing critical hands-on technical support to USS Naval Ships both afloat and ashore. In this role, you will be expected to resolve complex help desk tickets, conduct rapid-response travel to ships located CONUS & OCONUS to troubleshoot CASREPs, and lead installations of all GCCS-M baselines currently deployed to the Fleet.    What You’ll Do: Create, review, and track technical help desk tickets within the Helix system to resolve Casualty Reports (CASREPs) and other urgent C4I system issues.  Deliver high-quality, remote troubleshooting and technical assistance to Fleet customers worldwide.  Travel to USS Naval Vessels (CONUS/OCONUS) to install, upgrade, maintain, and configure critical GCCS-M baselines.  Identify system deficiencies and execute corrective actions across software, interfaces, and networks for C4I systems, including GCCS-M (FL 4.1.1.1, GL 4.1.2.1, 4.1.5.0) C2PC, Link 11, and related peripherals.  Administer and maintain diverse C4I environments consisting of RHEL/Unix/Linux/Windows PCs, workstations, servers, Local Area Networks (LANs), and tactical communications devices.  Analyze, test, and implement Commercial-off-the-Shelf (COTS) and Government-off-the-Shelf (GOTS) software to optimize system administration workflows.   Preferred Experience:  3-5 years of hands-on experience with system installation, testing, and check-out for both ashore and afloat Navy C4I systems.  Experience delivering technical instruction and system training to Fleet personnel.  System administration experience with Solaris (10/11) and modern Windows Server environments.  Direct experience configuring and maintaining virtualized environments (specifically VMware vSphere/ESXi).  Network administration experience, including hardware installation, configuration, and maintenance.  Solid understanding of tactical DoD communications systems, networks, and sensors as applied to C4I.