Systems Administrator III

Position Title: Systems Administrator III

Location: Durham, NC

Salary: $125,000.00 - $145,000.00

**Position contingent upon award of contract, government acceptance of candidate, and positive adjudication of government investigation**

Position Summary:

Command Cyber Solutions is seeking a Systems Administrator III to support our proposal effort for the Environmental Protection Agency (EPA) Building Systems Management Division. This position serves as the Service Area Lead for Server Administration and Facility Controls Systems, supporting the reliability, security, performance, and recovery of server infrastructure and designated facility controls platforms.
The Systems Administrator III provides hands-on administration of VxRail/VMware ESXi environments, guest operating systems, and associated applications. The role also coordinates technical activities across service areas, enterprise providers, vendors, and Facilities personnel while maintaining effective change control, documentation, coverage, and cross-training.

Essential Duties & Responsibilities:

• Server Administration and Infrastructure Support
• Administer server platforms, including VxRail infrastructure, VMware ESXi hypervisors, and guest operating systems.
• Install software releases, system upgrades, patches, firmware, and drivers during approved maintenance windows; troubleshoot and resolve software and configuration issues.
• Verify server and service health each federal business day, including operating system and application logs, scheduled tasks, endpoint protection/endpoint detection and response (EDR) agent health, signature currency, time synchronization, and domain connectivity.
• Monitor CPU, memory, storage, input/output operations per second (IOPS), latency, cluster health, datastore capacity, virtual machine snapshots, and tools/agent status; address performance issues and capacity thresholds; and safely remove transient files to maintain adequate free space on system and data volumes.
• Review patch compliance, pending restarts, certificate and keystore expiration dates (initiating renewals with system owners), privileged accounts, service accounts, scripts, and alert thresholds.
• Maintain configuration baselines, server images, inventories, software and patch versions, license records, support agreements, and approved configuration deviations.
• Maintain data files and monitor system configurations to ensure data integrity.
• Coordinate end-of-life and end-of-support planning, including proposed decommissioning schedules and data disposition procedures.
• Coordinate server-room power and UPS requirements with the designated telecommunications support team.

• Backup Recovery and Continuity
• Execute automated nightly incremental backups and weekly full backups to designated disaster recovery storage.
• Validate backup and replication results, investigate failures, and implement corrective actions.
• Maintain documented backup and restoration procedures and perform server test restores at least quarterly.
• Document recovery test results, restoration evidence, and corrective actions.

• Facility Controls Systems Support
• Administer, monitor, and maintain supported on-premises or logically isolated facility controls systems (FCS), associated applications, services, and designated edge devices.
• Apply vendor-approved patches and firmware, maintain supported configurations, enforce least-privilege access and segmented network addressing, and verify system operability following maintenance.
• Monitor FCS application and system logs and validate time synchronization.
• Perform quarterly backups of supported FCS servers and workstations, validate at least one restore per asset each quarter, and retain the three most recent backups on designated storage.
• Maintain current inventories, diagrams, wiring and network topology records, configuration baselines, and standard operating procedures using version control.
• Coordinate troubleshooting, escalations, testing, and acceptance activities with Facilities, designated vendors, and enterprise/shared-service teams.
• Prepare step-by-step plans, diagrams, and photographs, as applicable, to support Government approvals of FCS work.
• Follow site access, personal protective equipment, and safety requirements; coordinate lockout/tagout procedures where required.
• Coordinate NIH-RTP device support through the Facilities Management and Services Division.

• Service Leadership Change Management and Reporting
• Lead assigned service areas and coordinate dependencies, activity sequencing, support coverage, and cross-training across technical teams, Technical Account Managers (TAMs), and enterprise providers.
• Submit changes through established approval processes and maintain implementation plans, impact analyses, back-out plans, and post-implementation reviews, as applicable.
• Submit an Impact Analysis Report at least three weeks before planned work that may affect FCS operations, unless otherwise approved by the Government.
• Schedule outage-causing FCS work after normal business hours unless the Government approves another schedule.
• Document emergency FCS actions with post-event SIA and change records.
• Record maintenance, incidents, changes, restorations, and performance observations in the EPA IT service management tool.
• Maintain system runbooks, access procedures, recovery playbooks, and other knowledge artifacts in the designated repository.
• Provide monthly performance metrics, SIA packages, preventive maintenance summaries, backup and restore status, and root-cause analyses with corrective actions; track corrective actions to closure.
• Recommend Government-approved improvements to reliability, security, standardization, automation, capacity planning, and operating efficiency.
  
  

Education, Certification & Experience Requirements:

Education Required:

• Bachelor's degree in a related field, or equivalent qualifications.
  

Experience:

• Four to six years of systems administration experience in the field or a related area.
• Ability to meet the Tier 4 Public Trust (High Risk/Sensitive) requirement identified for the position.
• Experience administering server operating systems, virtualized infrastructure, software installations, upgrades, patching, and configuration management.
• Knowledge of VxRail/VMware ESXi environments, hypervisor operations, virtual machine management, and infrastructure monitoring.
• Experience performing backups, recovery operations, restoration testing, and troubleshooting backup or replication failures.
• Ability to support facility controls platforms and coordinate technical work with vendors, Facilities personnel, and enterprise service providers.
• Experience administering operational technology (OT) or industrial control systems (ICS), such as building automation or facility controls platforms.
• Experience maintaining technical documentation, inventories, operating procedures, change records, and service reports.
• Ability to evaluate system logs, performance trends, capacity utilization, endpoint protection status, and configuration issues.
  
  

Knowledge, Skills & Abilities:

• Knowledge of access controls, least-privilege practices, account reviews, and approved system hardening standards.
• Strong troubleshooting, organizational, communication, and stakeholder coordination skills.
• Ability to work under general supervision while exercising sound judgment and initiative.
• Ability to lead technical activities, coordinate work across service areas, and support knowledge transfer and cross-training.
  
  

Why Join Command Cyber Solutions:

We recognize that our success begins with our people. We are dedicated to fostering a professional, collaborative, and growth-oriented environment where employees are empowered to excel and advance their careers, CCS offers opportunities to contribute to high-impact federal initiatives, supported by robust professional development programs, competitive compensation, comprehensive benefits, and flexible work arrangements. We prioritize investing in our workforce, ensuring each team member has the resources, support, and career pathways to achieve long-term success while delivering meaningful results for our clients.

Culture:

At CCS, you'll be a part of a team that genuinely supports one another and where leadership is invested in the well-being and success of every employee. We foster a work culture where people are valued for who they are, not just what they do, and where your career goals are taken seriously. You'll be encouraged to grow through mentorship, hands-on experience, and access to continued learning opportunities that align with your aspirations. Whether you're looking to deepen your expertise, earn new certifications, or take on leadership roles, CCS provides the environment and support to help you get there. Leadership is approachable, collaboration is natural, and success is shared. At CCS, you're not just joining a company; you're joining a community committed to your growth and success.

Benefits:

We offer a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees and their families. Our offerings include medical and prescription drug plans, dental coverage, group life insurance, and options for supplemental life insurance to provide additional protection. We also provide short-term and long-term disability insurance, flexible spending accounts, and employee assistance programs to help employees manage personal and professional needs. Our package also includes identity theft protection and a competitive 401(k) retirement savings plan with company contributions, giving employees valuable resources to protect their future and achieve long-term financial goals.

EEO Statement:

Command Cyber Solutions, LLC is an equal opportunity employer. Command Cyber solutions, LLC does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, marital status or any other characteristic protected by law.

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