Site Operations Management and Business Operations Lead

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The MITRE NORAD/NORTHCOM, SOUTHCOM, and STRATCOM Department (N558) is seeking an experienced professional to serve as the Omaha Site Operations Manager and Business Operations Lead, supporting MITRE's Omaha-based workforce and USSTRATCOM work program. This position will provide leadership and coordination for the day-to-day operations of MITRE's Omaha site while serving as the primary business operations liaison between Omaha team members, project leadership, department management, and MITRE's corporate business functions to include those that interface with the appropriate local sponsor (e.g. USSTRATCOM Industrial Security).

The selected candidate will work closely with USSTRATCOM Project Leaders and Deputy Project Leaders, Omaha-based staff, department leadership, and MITRE's business and administrative support organizations to ensure effective site operations, workforce coordination, resource management, and business process execution. Responsibilities will include coordinating site activities, facilitating communication across the Omaha team, supporting workforce planning and onboarding, addressing operational and administrative needs, and ensuring alignment between local site requirements, project priorities, and MITRE policies and procedures.

The successful candidate will be a proactive, collaborative professional who can operate effectively at the intersection of site management, business operations, workforce support, and project execution. The position requires strong organizational, communication, problem-solving, and relationship-management skills, along with the ability to anticipate operational needs, resolve issues, and coordinate activities across multiple stakeholders. Familiarity with MITRE's business processes, project operations, and the USSTRATCOM mission environment is desirable.

Roles and Responsibilities

• Omaha Site Operations Management: Serve as the primary point of contact for MITRE's Omaha site operations, coordinating day-to-day activities, addressing operational issues, supporting site readiness, and working with MITRE facilities, security, IT, and corporate support organizations to maintain an effective working environment.
• Business Operations Coordination: Serve as the primary business operations liaison for Omaha-based staff and the USSTRATCOM work program, coordinating with Project Leaders, Deputy Project Leaders, department leadership, and corporate business functions to support project execution, operational planning, resource management, and administrative requirements. In addition, serve as the local MITRE lead interface with local sponsor (USSTRATCOM and AFNWC) support functions and MITRE corporate to ensure MITRE staff are fully able to work within sponsor locations (e.g. clearances, new accounts, badging).
• Workforce Planning and Support: Coordinate workforce activities, including staffing requirements, onboarding and offboarding, employee transitions, training coordination, and local workforce engagement. Work with department leadership and Human Resources to identify and address workforce needs and improve the employee experience at the Omaha site.
• Project and Resource Management Support: Support USSTRATCOM project leadership with staffing coordination, resource allocation, financial tracking, budget monitoring, and related business processes. Utilize MITRE business systems, including Clarity, Workday, Microsoft Office and other enterprise tools, to maintain accurate information, identify emerging issues, and support informed management decisions.
• Site and Portfolio Integration: Facilitate coordination and communication across Omaha-based projects, technical teams, and MITRE organizational elements. Help identify opportunities for collaboration, improve operational efficiency, and ensure local activities remain aligned with USSTRATCOM work program priorities and MITRE organizational objectives.
• Business Process Improvement and Reporting: Assess existing site and project business processes, identify opportunities for improvement, and implement practical solutions that strengthen operational effectiveness. Develop and maintain relevant operational reports, workforce information, resource tracking, and management metrics to support site and project leadership.
• Leadership Engagement and Communications: Coordinate site meetings, leadership engagements, employee activities, sponsor visits, and other events requiring local operational support. Facilitate communication between Omaha staff, project leadership, department management, and corporate stakeholders to promote organizational alignment, responsiveness, and workforce engagement.

Basic Qualifications

• Typically requires a Bachelor's degree in business administration, Management, Operations, or a related field, with a minimum of 2 years of related experience; or an advanced degree with relevant experience who can immediately contribute at this job step; or equivalent combination of related education and work experience.
• Demonstrated experience supporting business operations, organizational administration, project operations, site management, or related operational functions.
• Strong organizational and time management skills, with demonstrated ability to independently coordinate multiple activities, establish priorities, and meet competing deadlines.
• Excellent written and verbal communication skills, with demonstrated ability to collaborate effectively with employees, project leaders, senior management, and organizational support functions.
• Demonstrated analytical and problem-solving skills, including the ability to identify operational challenges, develop practical solutions, and improve business processes.
• Experience supporting workforce coordination, resource planning, administrative processes, or financial and project management activities.
• Proficiency with Microsoft Office applications and collaboration tools, including Excel, PowerPoint, Word, Teams, and SharePoint.
• Demonstrated ability to exercise sound judgment, maintain confidentiality, work independently, and build effective working relationships across organizational boundaries.
• Must have an active Top Secret/SCI U.S Government issued Security Clearance. Per the U.S. Government's eligibility requirements, you must be a U.S Citizen to be considered for a security clearance.
• This position has an on-site requirement of 5 days a week on-site.

Preferred Qualifications

• Previous experience supporting site operations, office management, business operations, or workforce coordination within a large, geographically distributed organization.
• Familiarity with MITRE's organizational structure, business processes, corporate support functions, and enterprise management systems, including Workday, Clarity, and related business intelligence tools.
• Experience supporting Department of Defense organizations, federally funded research and development centers, or other government-sponsored technical environments.
• Familiarity with the USSTRATCOM mission, organizational structure, and operational environment.
• Experience supporting project financial management, staffing coordination, resource allocation, workforce planning, and operational reporting.
• Demonstrated ability to coordinate activities across multidisciplinary teams and organizational boundaries while balancing local operational requirements with broader organizational priorities.
• Experience identifying and implementing business process improvements that enhance operational efficiency, workforce engagement, and organizational effectiveness.

This requisition requires the candidate to have a minimum of the following clearance(s):
Top Secret/SCI

This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s):
Top Secret/SCI

Salary compensation range and midpoint:
$83,200 - $104,000 - $124,800 Annual

Work Location Type:
Onsite

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.

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