Supervisory Health System Specialist

Duties

• Serves as a senior subject matter expert and top agency authority for Federal Electronic Health Record (EHR) business operations, including patient registration, appointment scheduling, referral management, and revenue cycle configuration.
• Manages an enterprise-wide business informatics portfolio of approximately 20 projects and over 100 change requests that impact MHS GENESIS and Revenue Cycle operations across the Military Health System (MHS).
• Develops and implements both tactical and strategic plans for health IT solutions based on the priorities of senior leadership, ensuring alignment with organizational goals.
• Directs the end-to-end development, coordination, and enterprise-wide implementation of Revenue Cycle policies, procedures, and standardized workflows for the Defense Health Agency (DHA).
• Acts as the principal liaison with the Program Executive Office, Defense Healthcare Management Systems (PEO DHMS), the Federal Electronic Health Record Modernization Office (FEHRM), and the Veterans Health Administration (VHA).
• Represents the DHA on federal governance and oversight committees, using expertise and negotiation to ensure DHA equities are represented, resolve cross-agency governance issues, and promote interoperability.
• Plans, directs, and evaluates the work of subordinate Health System Specialists.
• Develops performance plans, assigns priorities, provides advice and instruction, resolves grievances, and recommends personnel actions such as selections and promotions.

Requirements

Conditions of employment

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• Up to 25% Business Travel required.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is .

One year of specialized experience which includes managing electronic health record business processes for an enterprise; AND formulating strategic plans to optimize healthcare business operations; AND directing cross-functional teams to resolve complex system issues; AND supervising a team of healthcare administrative professionals. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-13).

Education

This job does not have an education qualification requirement.

Additional information

• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• This position may require a 1 year probationary period during which the agency evaluates your fitness and whether your continued employment advances the public interest. In making this determination, the agency may consider your performance and conduct; agency needs and interests; whether your continued employment supports organizational or Government goals; and whether it promotes the efficiency of the Federal service. Continued employment requires written certification that it advances the public interest.
• Direct Deposit of Pay is required.
• This position requires you to submit a Public Financial Disclosure Report (OGE 278) or a Confidential Financial Disclosure Report (OGE450) upon entry, and annually thereafter.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet.
• Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.