Catering Conference Support Specialist

Conference Support Specialist

Location: Crystal City, VA
Job ID: 226999
Shift: Flex 40 - Must be flexible to support any shift based on business needs.

Position Overview

We are seeking a reliable, detail-oriented, and customer-focused Conference Support Specialist to support conference room setup, catering coordination, daily beverage service, and facility readiness within a high-profile corporate meeting and event center in Crystal City, VA.

This premier meeting facility hosts executive-level meetings, government officials, military leaders, international delegations, industry groups, and internal business events. The facility supports approximately 25-30 meetings per week, ranging from small meetings to events with up to 200 attendees, and welcomes approximately 33,000 visitors annually.

Key Responsibilities
Event & Conference Room Setup

• Provide back-of-house event support for an auditorium, multipurpose room, seven conference rooms, and touchdown spaces.
• Configure meeting spaces according to event requirements, including:
  • Round tables and chairs for events up to 200 attendees
  • Modular table arrangements
  • Registration tables
  • Speaker panel setups
  • Lecterns and presentation equipment
  • Reception and cocktail table setups with linens
• Ensure meeting rooms are properly equipped with:
  • Whiteboards and markers
  • Meeting accessories
  • Classified storage boxes
  • Tables, linens, and other event supplies
• Maintain overall room and facility readiness through light housekeeping activities, including table and credenza cleaning and light vacuuming as needed.

Catering Support

• Receive catering deliveries and transport them from the lobby to meeting locations.
• Set up food and beverage service for working meals.
• Oversee catering setups for larger events with 75+ attendees.
• Support meal service breakdown and post-event cleanup.
• Assist with breakfast, lunch, reception, and special event catering several times per week.
• Support evening receptions and events as needed, including overtime opportunities.

Daily Beverage Service

• Set up and maintain coffee and beverage service in common areas.
• Brew coffee and prepare hot water service for tea.
• Set out ice water and replenish beverages and supplies throughout the day as needed.
• Support visitor volumes ranging from small groups to more than 200 guests.

Linen Management

• Manage event linen inventory and readiness.
• Remove and sort soiled linens.
• Prepare linens for vendor pickup.
• Coordinate pickup and delivery schedules with service providers.
• Organize and store clean linens upon return.

Equipment & Inventory Management

• Break down and clean coffee and beverage service equipment, including:
  • Coffee urns
  • Hot water urns
  • Beverage dispensers
• Restock beverage service supplies such as:
  • Coffee
  • Tea
  • Filters
  • Cups
  • Napkins
  • Creamers
  • Sweeteners
• Maintain accurate inventory levels and notify appropriate personnel when supplies are low.

Facility Support

• Assist with readiness and setup of common spaces and meeting areas.
• Serve as backup support for demonstration center setup and configuration requirements when needed.
• Participate in daily planning calls to review meeting schedules and setup requirements.

Preferred Qualifications

• ServSafe Certification preferred but not required.
• Experience supporting conference centers, hospitality environments, catering operations, events, or customer service functions.

Required Qualifications

• High School Diploma or equivalent required.
• 1-2 years of experience in hospitality, events, customer service, or a related field.
• Ability to work independently with minimal supervision.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to work effectively with diverse teams and stakeholders.

Desired Skills & Attributes

• Ability to take direction and follow through on assignments.
• Detail-oriented and proactive approach to work.
• Strong interpersonal and relationship-building skills.
• Professional demeanor when interacting with executives, customers, and coworkers.
• Ability to perform well under pressure.
• Team-oriented mindset.
• Personable, engaging, and service-focused attitude.

Physical Requirements

• Ability to lift and move tables, chairs, and event equipment.
• Ability to lift up to 25 pounds.
• Ability to stand for extended periods.
• Ability to move throughout the facility as needed.

Work Environment

This position operates within a professional conference and event environment that supports executive meetings, customer engagements, and special events. The atmosphere is fast-paced and dynamic, with noise levels generally moderate and occasionally elevated during larger events.

Benefits offered to vary by the contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance