ECM Business Analyst

ECM Business Analyst
Rockville, MD / Hybrid

Blu Omega is seeking an ECM Business Analyst to support NIH's federal health research mission. This role is responsible for business analysis and enterprise content management modernization within a federal healthcare and research environment.

Program Overview
This program supports NIH's federal health research mission.

Key Details

• Location: Rockville, MD / Hybrid
• Clearance / Suitability: Public Trust eligibility required.

Responsibilities

• Conduct stakeholder interviews, discovery sessions, and requirements-gathering workshops with business users, technical teams, and project leadership.
• Gather, analyze, and document business, functional, and nonfunctional requirements for enterprise content management solutions.
• Assess existing business processes and document management workflows to identify gaps, inefficiencies, and opportunities for improvement.
• Develop current-state and future-state process maps, workflow diagrams, use cases, user stories, and acceptance criteria.
• Translate business needs into clear, actionable requirements for technical teams and solution providers.
• Support evaluations of enterprise content management platforms and technologies.
• Analyze document management requirements related to metadata, taxonomy, version control, document lifecycle management, access permissions, and content governance.
• Develop and maintain business requirements documents, functional specifications, standard operating procedures, and other project documentation.
• Facilitate stakeholder discussions to validate requirements, resolve discrepancies, and build consensus.
• Serve as a liaison between business stakeholders, technical teams, and project management.
• Support solution testing, user acceptance testing, requirements validation, and implementation readiness activities.
• Assist with change management, training documentation, and process improvement initiatives.
• Ensure requirements and documentation appropriately address applicable security, governance, and regulatory considerations.

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Business Analysis, or a related field.
• Minimum of 4 years of experience.
• Experience as a Business Analyst supporting enterprise IT systems, content management, document management, or digital modernization initiatives.
• Understanding of enterprise content management solutions and document management practices within NIH or comparable federal healthcare, scientific, or research environments.
• Experience working in regulated environments with established documentation, governance, security, and compliance requirements.
• Strong requirements-gathering skills, including stakeholder interviews, facilitated workshops, business process analysis, and functional requirements documentation.
• Demonstrated experience conducting current-state assessments, gap analyses, and future-state process mapping.
• Excellent documentation skills, including developing business requirements documents, functional specifications, workflow diagrams, user stories, and process documentation.
• Strong stakeholder engagement and communication skills, with the ability to collaborate effectively with technical and nontechnical audiences.
• Understanding of document management concepts, including metadata, taxonomy, version control, access permissions, and document lifecycle management.
• Strong analytical, organizational, problem-solving, and communication skills.

Preferred Qualifications

• Experience with Microsoft SharePoint, SharePoint Online, or Microsoft 365 content management solutions.
• Familiarity with enterprise content management platforms such as OpenText, Documentum, IBM FileNet, Veeva Vault, Hyland OnBase, Alfresco, Box, or comparable solutions.
• Previous experience supporting NIH, HHS, or other federal healthcare and research organizations.
• Familiarity with clinical research documentation, regulatory documentation, or controlled document management processes.
• Understanding of GxP compliance, Good Clinical Practice, 21 CFR Part 11, or other applicable regulatory requirements.
• Experience supporting content management modernization, system implementations, or platform evaluations.
• Familiarity with user acceptance testing, change management, and business process improvement.
• CBAP, CCBA, or other relevant business analysis certification.

Compensation

Salary Range: $90,000.00 - $110,000.00

Final compensation is based on technical skills, experience, education, certifications, and clearance.

Blu Omega Benefits & Perks

• Medical, Dental, and Vision coverage through national providers
• 401(k) with company match (eligible after 6 months; vesting applies)
• Company-paid Life and AD&D insurance with additional voluntary options
• Short-term disability (company-paid) and long-term disability options
• Employee Assistance Program (EAP) with 24/7 confidential support and mental health resources
• Telehealth and virtual care options available through medical plans
• Pet insurance, legal services, and identity theft protection options
• Paid Time Off (PTO) for eligible employees
• Paid federal holidays for salaried employees
• Access to wellness programs, discounts, and lifestyle benefits

Benefits eligibility and offerings may vary based on role, employment status, and program requirements.

Company Overview

Blu Omega is a Woman-Owned Small Business (WOSB) delivering technology and cybersecurity solutions to federal agencies and enterprise clients nationwide. Headquartered in Ashburn, VA, we support mission-critical programs across civilian and defense sectors, including health, national security, and regulatory environments. We partner with government agencies and large integrators to provide expertise in cybersecurity operations, cloud and infrastructure modernization, data and analytics, and enterprise IT support.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

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