ServiceNow Developer

ABOUT PRISM
PRISM is devoted to modernization and innovation within the world of technology, security, and IT enterprise solutions. We are recognized for meeting performance requirements and exceeding customer expectations since 1994. Our culture is founded on relationships, opportunity, and success. Offering comprehensive benefit plans including medical, dental, vision, and 401K along with our people - first approach sustains our reputation as a premier employer.

Prism is seeking a ServiceNow Developer to develop software products associated with customer defined systems and software applications. This is a hybrid position with 3 days onsite in Arlington, VA.

RESPONSIBILITIES:

• Actively participate in agile daily scrums and ceremonies, updating stories daily in ServiceNow documenting development progress and collaborating across platform teams
• Support and participate in customer requirement workshops, working with product owner/stakeholders to configure requested items and tasks using Flow Designer to manage processes and meet business requirements
• Design, create and configure Notifications, UI Pages, UI Macros, Script Includes, Formatters, etc.
• Help to develop the technical solutions, implement them, and perform the component integration tests.
• Participate in product backlog grooming, sprint planning, product demonstrations and sprint retrospectives.
• Works to achieve operational targets with major impact on the departmental results.
• Contributes to the development of goals for the department and planning efforts (budgets, operational plans, etc.).
• May manage large projects or processes that span outside of immediate job area.
• Coaches, reviews and delegates work to lower level technical team members
• Influences others regarding policies, practices, and procedures
• Responsible for making moderate to significant improvements of systems or products to enhance performance of program/project.

REQUIRED QUALIFICATIONS:

• Ability to attain DHS EOD
• BA +10 years applicable experience
• Must be able to report onsite weekly in Arlington, VA
• Intermediate level understanding of ServiceNow
• Intermediate level programming skills
• Experience interacting with Product Owners, Business Analysts, Scrum Masters and Developers
• Experience using JIRA and Confluence.
• Ability to work in a fast-paced environment
• At least one of the following certifications:
• Certified ServiceNow Developer • Certified ServiceNow Administrator • Certified Implementation Specialist (ITSM, CSM, or similar)

PREFERRED QUALIFICATIONS:

• Experience ServiceNow SecOps, specifically Security Incident Response (SIR)
• Experience with ServiceNow Customer Service Mgmt. (CSM)

PRISM is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.