Program Manager (Real Estate portfolios)

GAO requires professional real estate portfolio and customer account management support as its approximately 1.2 million usa-ble square foot, seven-floor headquarters building transitions from a predominantly owner-occupied facility to a multi-tenant Federal building. Contractor support includes portfolio and asset management, customer account management, tenant engage-ment, occupancy agreement administration, space inventory and occupancy management, prospective tenant marketing, real estate financial analysis, amenity services, performance reporting, business process development, and continuous knowledge transfer to Federal employees. The Contractor must support recurring operations and time-sensitive requirements while maintaining clear boundaries from facilities operations, maintenance, engineering, custodial services, construction, and project execution. GAO anticipates an initial multidisciplinary team of approximately six to eight FTEs, subject to the offeror's staffing approach and workload.

Job description:

The Program Manager / Engagement Manager is responsible for overall Contractor performance, integration of the multidisciplinary team, staffing, quality control, risk management, and coordination with GAO. The role provides leadership across all portfolio, tenant, occupancy, financial, data, amenity, and transition support activities and ensures continuity and effective execution of required services.

Qualifications/Certifications/ Experience/Clearance Level

• Ten (10) years of progressively responsible program, real estate, or portfolio management experience.
• Five (5) years supporting large or complex real estate organizations.
• Experience managing multidisciplinary professional services teams.
• Demonstrated experience with Federal sector real estate programs.
• Experience supporting multi-tenant office portfolios or facilities exceeding 500,000 square feet.