Intelligence Analyst

Position Description:

This position supports operations at a Government customer facility, providing real-time monitoring, troubleshooting, and operational support for mission-critical systems. The role requires close collaboration with customers and engineering teams to maintain system performance, respond to operational events, and support continuous system improvement.

Key Responsibilities

Monitor system status in a near real-time operational environment.
Respond to system alerts, operational events, and changes in the system environment.
Perform system reconfigurations, data analysis, and data reporting activities as required.
Apply technical troubleshooting skills to identify and resolve operational issues.
Conduct and document preliminary evaluations of system problems and anomalies.
Maintain operational event logs, records, and supporting documentation.
Analyze system performance and recommend improvements to enhance operational efficiency and effectiveness.
Assist in identifying and implementing design changes that improve performance and reduce operational costs.
Utilize technical training and experience to optimize system operations and data processing capabilities.
Work closely with customers and team members in a highly collaborative, mission-focused environment.
Operate effectively in a real-time decision-making environment.
Successfully complete the required Operations Certification process.